Integrated security network with security alarm signaling system

ABSTRACT

An integrated security system that includes a security alarm reporting system (SARS) that is resilient to equipment failure and, as such, provides a comprehensive solution to the problem of an intruder attempting to disable an alarm reporting system. The integrated security system includes a gateway/touchscreen coupled to a security system. The gateway/touchscreen and the security system are at a first location and manage a variety of security and network devices at the first location. A security server at a second location is coupled to the security system and receives a first signal from the security system. A heartbeat signal is initiated that monitors health of the security system. The heartbeat signal may be initiated in response to the first signal. The security server detects a failure of the heartbeat signal and generates a report and sends the report to a central monitoring station. The report is an electronic report that indicates failure of the security system.

RELATED APPLICATIONS

This application is a continuation of U.S. patent application Ser. No.13/244,008, filed Sep. 23, 2011, now U.S. Pat. No. 8,963,713.

TECHNICAL FIELD

The embodiments herein relate to security systems and, moreparticularly, premise intrusion alarm systems that effectuate asuccessful alarm report in the face of damage or equipment failureassociated with the alarm reporting device.

BACKGROUND

Conventional premise alarm systems rely upon intrusion detectionequipment within the premise to operate long enough to output a signalto a central monitoring facility during an intrusion event. To preventfalse alarms, various industry regulations (such as CP01) have arisenthat include requirements that enforce a delay between a potential alarmevent (e.g., a door opening) and the actual triggering of an alarmreport to the central monitoring station (CMS). The problem that thealarm industry faces is the scenario in which an intruder falselydisables the alarm system before the alarm report signal is output(e.g., the intruder physically destroys the security reporting module).

To address this case, conventional systems include software in thesecurity communications module that immediately alerts an intermediaryserver located externally to the premise whenever a potential alarmevent occurs (e.g., if the system is in an armed state and an eventoccurs that would satisfy an alarm state, a message is sent to theintermediary server). The intermediary server then enacts a countdown ofpredetermined length that is synchronized with the delays that thesecurity panel itself would enforce before generating an alarm report.In the event that the security panel is then correctly disabled (e.g.,disarmed by a home owner with the proper passcode), the panelcommunication module alerts the intermediary server, which then cancelsany actions it might take. However, if the system is not correctlydisarmed, and no message is sent to the intermediary server before thetermination of the predetermined alarm delay time, the intermediaryserver then generates an alarm report and sends that over acommunications link to the CMS directly.

While the conventional solution to this issue works in some scenarios,it requires equipment within the home to add the intelligence ofgenerating a new type of message that is the “potential” alarm report tothe intermediary server. Furthermore, the equipment within the home isrequired to add intelligence to generate a second message to theintermediary server, and this second message is a cancellation signal inthe event the alarm system is disarmed correctly.

The conventional alarm systems also must exactly synchronize theirdelay-processing algorithm with the delay-processing settings of thesecurity panel itself. In the event that the security panel delaysettings are changed (e.g., the “entry delay” or time period before anentry door opening triggers an alarm event) this information must berelayed to the intermediary server and the server's algorithm changed ona per-premise basis. Moreover, the conventional alarm systems require apredetermined amount of time to be specified for the intermediaryserver's delay, which removes the ability to dynamically adjust the timeperiod based on the events and settings unique to each situation.

The conventional alarm systems also do not anticipate that a securitysystem's reporting capabilities can be disabled before a potential alarmevent occurs. The premise alarm system is dependent upon itscommunications channel to any external server (e.g., broadband,cellular/RF, phone line). A determined intruder can jam (in the case ofRF signals) or physically disconnect (in the case of broadband or phone)any of these channels prior to falsely entering the premise. In thisevent the conventional system solution is completely ineffective, as itcannot anticipate the need to send a “potential alarm event” signalbefore the communications channel is disabled.

INCORPORATION BY REFERENCE

Each patent, patent application, and/or publication mentioned in thisspecification is herein incorporated by reference in its entirety to thesame extent as if each individual patent, patent application, and/orpublication was specifically and individually indicated to beincorporated by reference.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1 is a block diagram of the integrated security system, under anembodiment.

FIG. 2 is a block diagram of components of the integrated securitysystem, under an embodiment.

FIG. 3 is a block diagram of the gateway software or applications, underan embodiment.

FIG. 3A is a flow diagram for security alarm reporting that is resilientto failure, under an embodiment.

FIG. 3B is a more specific flow diagram for security alarm reportingthat is resilient to failure, under an embodiment.

FIG. 4 is a block diagram of the gateway components, under anembodiment.

FIG. 4A (collectively FIGS. 4A/1 and 4A/2) shows the orb icon andcorresponding text summary display elements, under an embodiment.

FIG. 4B is a table of security state and the corresponding sensor statusdisplayed on the SUI, under an embodiment.

FIG. 4C is a table of system state and the corresponding warning textdisplayed as system warnings on the SUI, under an embodiment.

FIG. 4D is a table of sensor state/sort order and the correspondingsensor name and status text of the SUI, under an embodiment.

FIG. 4E shows icons of the interesting sensors, under an embodiment.

FIG. 4F shows the quiet sensor icon, under an embodiment.

FIG. 4G is an example Home Management Mode (HMM) screen presented viathe web portal SUI, under an embodiment.

FIG. 4H is an example Home Management Mode (HMM) screen presented viathe mobile portal SUI, under an embodiment.

FIG. 4I is a block diagram of an iPhone® client device SUI, under anembodiment.

FIG. 4J is a first example iPhone® client device SUI, under anembodiment.

FIG. 4K is a second example iPhone® client device SUI, under anembodiment.

FIG. 4L is a block diagram of a mobile portal client device SUI, underan embodiment.

FIG. 4M is an example summary page or screen presented via the mobileportal SUI, under an embodiment.

FIG. 4N is an example security panel page or screen presented via themobile portal SUI, under an embodiment.

FIG. 4O is an example sensor status page or screen presented via themobile portal SUI, under an embodiment.

FIG. 4P is an example interface page or screen presented via the webportal SUI, under an embodiment.

FIG. 4Q is an example summary page or screen presented via thetouchscreen SUI, under an embodiment.

FIG. 4R is an example sensor status page or screen presented via thetouchscreen SUI, under an embodiment.

FIG. 5 is a block diagram of IP device integration with a premisenetwork, under an embodiment.

FIG. 6 is a block diagram of IP device integration with a premisenetwork, under an alternative embodiment.

FIG. 7 is a block diagram of a touchscreen, under an embodiment.

FIG. 8 is an example screenshot of a networked security touchscreen,under an embodiment.

FIG. 9 is a block diagram of network or premise device integration witha premise network, under an embodiment.

FIG. 10 is a block diagram of network or premise device integration witha premise network, under an alternative embodiment.

FIG. 11 is a flow diagram for a method of forming a security networkincluding integrated security system components, under an embodiment.

FIG. 12 is a flow diagram for a method of forming a security networkincluding integrated security system components and network devices,under an embodiment.

FIG. 13 is a flow diagram for installation of an IP device into aprivate network environment, under an embodiment.

FIG. 14 is a block diagram showing communications among IP devices ofthe private network environment, under an embodiment.

FIG. 15 is a flow diagram of a method of integrating an external controland management application system with an existing security system,under an embodiment.

FIG. 16 is a block diagram of an integrated security system wirelesslyinterfacing to proprietary security systems, under an embodiment.

FIG. 17 is a flow diagram for wirelessly ‘learning’ the gateway into anexisting security system and discovering extant sensors, under anembodiment.

FIG. 18 is a block diagram of a security system in which the legacypanel is replaced with a wireless security panel wirelessly coupled to agateway, under an embodiment.

FIG. 19 is a block diagram of a security system in which the legacypanel is replaced with a wireless security panel wirelessly coupled to agateway, and a touchscreen, under an alternative embodiment.

FIG. 20 is a block diagram of a security system in which the legacypanel is replaced with a wireless security panel connected to a gatewayvia an Ethernet coupling, under another alternative embodiment.

FIG. 21 is a flow diagram for automatic takeover of a security system,under an embodiment.

FIG. 22 is a flow diagram for automatic takeover of a security system,under an alternative embodiment.

DETAILED DESCRIPTION

An integrated security system that includes a security alarm reportingsystem (SARS) is described. The integrated security system with the SARSis resilient to equipment failure and, as such, provides a comprehensivesolution to the problem of an intruder attempting to disable an alarmreporting system. The integrated security system includes a gateway orgateway/touchscreen coupled to a security system, as described in detailherein. The gateway/touchscreen and the security system are at a firstlocation and manage a variety of security and network devices at thefirst location. A security server at a second location is coupled to thesecurity system and receives a first signal from the security system. Inresponse to the first signal, a heartbeat signal is initiated thatmonitors health of the security system. The security server detects afailure of the heartbeat signal and generates a report and sends thereport to a central monitoring station. The report is an electronicreport that indicates failure of the security system. The sequencedescribed herein can be initiated at any time, but in one embodiment thesequence is initiated when the security system is armed. In thisembodiment data traffic between the first location and second locationis minimized, which is particularly useful when the network connectionbetween the first location and second location has a variable cost suchas in the case of a cellular connection.

The integrated security system described herein integrates broadband andmobile access and control with conventional security systems and premisedevices to provide a tri-mode security network (broadband, cellular/GSM,POTS access) that enables users to remotely stay connected to theirpremises. The integrated security system, while delivering remotepremise monitoring and control functionality to conventional monitoredpremise protection, complements existing premise protection equipment.The integrated security system integrates into the premise network andcouples wirelessly with the conventional security panel, enablingbroadband access to premise security systems. Automation devices(cameras, lamp modules, thermostats, etc.) can be added, enabling usersto remotely see live video and/or pictures and control home devices viatheir personal web portal or webpage, mobile phone, and/or other remoteclient device. Users can also receive notifications via email or textmessage when happenings occur, or do not occur, in their home.

Although the detailed description herein contains many specifics for thepurposes of illustration, anyone of ordinary skill in the art willappreciate that many variations and alterations to the following detailsare within the scope of the embodiments described herein. Thus, thefollowing illustrative embodiments are set forth without any loss ofgenerality to, and without imposing limitations upon, the claimedinvention.

In accordance with the embodiments described herein, a wireless system(e.g., radio frequency (RF)) is provided that enables a securityprovider or consumer to extend the capabilities of an existingRF-capable security system or a non-RF-capable security system that hasbeen upgraded to support RF capabilities. The system includes anRF-capable Gateway device (physically located within RF range of theRF-capable security system) and associated software operating on theGateway device. The system also includes a web server, applicationserver, and remote database providing a persistent store for informationrelated to the system.

The security systems of an embodiment, referred to herein as theiControl security system or integrated security system, extend the valueof traditional home security by adding broadband access and theadvantages of remote home monitoring and home control through theformation of a security network including components of the integratedsecurity system integrated with a conventional premise security systemand a premise local area network (LAN). With the integrated securitysystem, conventional home security sensors, cameras, touchscreenkeypads, lighting controls, and/or Internet Protocol (IP) devices in thehome (or business) become connected devices that are accessible anywherein the world from a web browser, mobile phone or through content-enabledtouchscreens. The integrated security system experience allows securityoperators to both extend the value proposition of their monitoredsecurity systems and reach new consumers that include broadband usersinterested in staying connected to their family, home and property whenthey are away from home.

The integrated security system of an embodiment includes securityservers (also referred to herein as iConnect servers or security networkservers) and an iHub gateway (also referred to herein as the gateway,the iHub, or the iHub client) that couples or integrates into a homenetwork (e.g., LAN) and communicates directly with the home securitypanel, in both wired and wireless installations. The security system ofan embodiment automatically discovers the security system components(e.g., sensors, etc.) belonging to the security system and connected toa control panel of the security system and provides consumers with fulltwo-way access via web and mobile portals. The gateway supports variouswireless protocols and can interconnect with a wide range of controlpanels offered by security system providers. Service providers and userscan then extend the system's capabilities with the additional IPcameras, lighting modules or security devices such as interactivetouchscreen keypads. The integrated security system adds an enhancedvalue to these security systems by enabling consumers to stay connectedthrough email and SMS alerts, photo push, event-based video capture andrule-based monitoring and notifications. This solution extends the reachof home security to households with broadband access.

The integrated security system builds upon the foundation afforded bytraditional security systems by layering broadband and mobile access, IPcameras, interactive touchscreens, and an open approach to homeautomation on top of traditional security system configurations. Theintegrated security system is easily installed and managed by thesecurity operator, and simplifies the traditional security installationprocess, as described below.

The integrated security system provides an open systems solution to thehome security market. As such, the foundation of the integrated securitysystem customer premises equipment (CPE) approach has been to abstractdevices, and allows applications to manipulate and manage multipledevices from any vendor. The integrated security system DeviceConnecttechnology that enables this capability supports protocols, devices, andpanels from GE Security and Honeywell, as well as consumer devices usingZ-Wave, IP cameras (e.g., Ethernet, wifi, and Homeplug), and IPtouchscreens. The DeviceConnect is a device abstraction layer thatenables any device or protocol layer to interoperate with integratedsecurity system components. This architecture enables the addition ofnew devices supporting any of these interfaces, as well as add entirelynew protocols.

The benefit of DeviceConnect is that it provides supplier flexibility.The same consistent touchscreen, web, and mobile user experience operateunchanged on whatever security equipment selected by a security systemprovider, with the system provider's choice of IP cameras, backend datacenter and central station software.

The integrated security system provides a complete system thatintegrates or layers on top of a conventional host security systemavailable from a security system provider. The security system providertherefore can select different components or configurations to offer(e.g., CDMA, GPRS, no cellular, etc.) as well as have iControl modifythe integrated security system configuration for the system provider'sspecific needs (e.g., change the functionality of the web or mobileportal, add a GE or Honeywell-compatible TouchScreen, etc.).

The integrated security system integrates with the security systemprovider infrastructure for central station reporting directly viaBroadband and GPRS alarm transmissions. Traditional dial-up reporting issupported via the standard panel connectivity. Additionally, theintegrated security system provides interfaces for advancedfunctionality to the CMS, including enhanced alarm events, systeminstallation optimizations, system test verification, videoverification, 2-way voice over IP and GSM.

The integrated security system is an IP centric system that includesbroadband connectivity so that the gateway augments the existingsecurity system with broadband and GPRS connectivity. If broadband isdown or unavailable GPRS may be used, for example. The integratedsecurity system supports GPRS connectivity using an optional wirelesspackage that includes a GPRS modem in the gateway. The integratedsecurity system treats the GPRS connection as a higher cost thoughflexible option for data transfers. In an embodiment the GPRS connectionis only used to route alarm events (e.g., for cost), however the gatewaycan be configured (e.g., through the iConnect server interface) to actas a primary channel and pass any or all events over GPRS. Consequently,the integrated security system does not interfere with the current plainold telephone service (POTS) security panel interface. Alarm events canstill be routed through POTS; however the gateway also allows suchevents to be routed through a broadband or GPRS connection as well. Theintegrated security system provides a web application interface to theCSR tool suite as well as XML web services interfaces for programmaticintegration between the security system provider's existing call centerproducts. The integrated security system includes, for example, APIsthat allow the security system provider to integrate components of theintegrated security system into a custom call center interface. The APIsinclude XML web service APIs for integration of existing security systemprovider call center applications with the integrated security systemservice. All functionality available in the CSR Web application isprovided with these API sets. The Java and XML-based APIs of theintegrated security system support provisioning, billing, systemadministration, CSR, central station, portal user interfaces, andcontent management functions, to name a few. The integrated securitysystem can provide a customized interface to the security systemprovider's billing system, or alternatively can provide security systemdevelopers with APIs and support in the integration effort.

The integrated security system provides or includes business componentinterfaces for provisioning, administration, and customer care to name afew. Standard templates and examples are provided with a definedcustomer professional services engagement to help integrate OSS/BSSsystems of a Service Provider with the integrated security system.

The integrated security system components support and allow for theintegration of customer account creation and deletion with a securitysystem. The iConnect APIs provides access to the provisioning andaccount management system in iConnect and provide full support foraccount creation, provisioning, and deletion. Depending on therequirements of the security system provider, the iConnect APIs can beused to completely customize any aspect of the integrated securitysystem backend operational system.

The integrated security system includes a gateway that supports thefollowing standards-based interfaces, to name a few: Ethernet IPcommunications via Ethernet ports on the gateway, and standardXML/TCP/IP protocols and ports are employed over secured SSL sessions;USB 2.0 via ports on the gateway; 802.11b/g/n IP communications;GSM/GPRS RF WAN communications; CDMA 1×RTT RF WAN communications(optional, can also support EVDO and 3G technologies).

The gateway supports the following proprietary interfaces, to name afew: interfaces including Dialog RF network (319.5 MHz) and RS485Superbus 2000 wired interface; RF mesh network (908 MHz); and interfacesincluding RF network (345 MHz) and RS485/RS232bus wired interfaces.

Regarding security for the IP communications (e.g., authentication,authorization, encryption, anti-spoofing, etc), the integrated securitysystem uses SSL to encrypt all IP traffic, using server andclient-certificates for authentication, as well as authentication in thedata sent over the SSL-encrypted channel. For encryption, integratedsecurity system issues public/private key pairs at the time/place ofmanufacture, and certificates are not stored in any online storage in anembodiment.

The integrated security system does not need any special rules at thecustomer premise and/or at the security system provider central stationbecause the integrated security system makes outgoing connections usingTCP over the standard HTTP and HTTPS ports. Provided outbound TCPconnections are allowed then no special requirements on the firewallsare necessary.

FIG. 1 is a block diagram of the integrated security system 100, underan embodiment. The integrated security system 100 of an embodimentincludes the gateway 102 and the security servers 104 coupled to theconventional home security system 110. At a customer's home or business,the gateway 102 connects and manages the diverse variety of homesecurity and self-monitoring devices. The gateway 102 communicates withthe iConnect Servers 104 located in the service provider's data center106 (or hosted in integrated security system data center), with thecommunication taking place via a communication network 108 or othernetwork (e.g., cellular network, internet, etc.). These servers 104manage the system integrations necessary to deliver the integratedsystem service described herein. The combination of the gateway 102 andthe iConnect servers 104 enable a wide variety of remote client devices120 (e.g., PCs, mobile phones and PDAs) allowing users to remotely stayin touch with their home, business and family. In addition, thetechnology allows home security and self-monitoring information, as wellas relevant third party content such as traffic and weather, to bepresented in intuitive ways within the home, such as on advancedtouchscreen keypads.

The integrated security system service (also referred to as iControlservice) can be managed by a service provider via browser-basedMaintenance and Service Management applications that are provided withthe iConnect Servers. Or, if desired, the service can be more tightlyintegrated with existing OSS/BSS and service delivery systems via theiConnect web services-based XML APIs.

The integrated security system service can also coordinate the sendingof alarms to the home security Central Monitoring Station (CMS) 199.Alarms are passed to the CMS 199 using standard protocols such asContact ID or SIA and can be generated from the home security panellocation as well as by iConnect server 104 conditions (such as lack ofcommunications with the integrated security system). In addition, thelink between the security servers 104 and CMS 199 provides tighterintegration between home security and self-monitoring devices and thegateway 102. Such integration enables advanced security capabilitiessuch as the ability for CMS personnel to view photos taken at the time aburglary alarm was triggered. For maximum security, the gateway 102 andiConnect servers 104 support the use of a mobile network (both GPRS andCDMA options are available) as a backup to the primary broadbandconnection.

The integrated security system service is delivered by hosted serversrunning software components that communicate with a variety of clienttypes while interacting with other systems. FIG. 2 is a block diagram ofcomponents of the integrated security system 100, under an embodiment.Following is a more detailed description of the components.

The iConnect servers 104 support a diverse collection of clients 120ranging from mobile devices, to PCs, to in-home security devices, to aservice provider's internal systems. Most clients 120 are used byend-users, but there are also a number of clients 120 that are used tooperate the service.

Clients 120 used by end-users of the integrated security system 100include, but are not limited to, the following:

-   -   Clients based on gateway client applications 202 (e.g., a        processor-based device running the gateway technology that        manages home security and automation devices).    -   A web browser 204 accessing a Web Portal application, performing        end-user configuration and customization of the integrated        security system service as well as monitoring of in-home device        status, viewing photos and video, etc. Device and user        management can also be performed by this portal application.    -   A mobile device 206 (e.g., PDA, mobile phone, etc.) accessing        the integrated security system Mobile Portal. This type of        client 206 is used by end-users to view system status and        perform operations on devices (e.g., turning on a lamp, arming a        security panel, etc.) rather than for system configuration tasks        such as adding a new device or user.    -   PC or browser-based “widget” containers 208 that present        integrated security system service content, as well as other        third-party content, in simple, targeted ways (e.g. a widget        that resides on a PC desktop and shows live video from a single        in-home camera). “Widget” as used herein means applications or        programs in the system.    -   Touchscreen home security keypads 208 and advanced in-home        devices that present a variety of content widgets via an        intuitive touchscreen user interface.    -   Notification recipients 210 (e.g., cell phones that receive        SMS-based notifications when certain events occur (or don't        occur), email clients that receive an email message with similar        information, etc.).    -   Custom-built clients (not shown) that access the iConnect web        services XML API to interact with users' home security and        self-monitoring information in new and unique ways. Such clients        could include new types of mobile devices, or complex        applications where integrated security system content is        integrated into a broader set of application features.

In addition to the end-user clients, the iConnect servers 104 support PCbrowser-based Service Management clients that manage the ongoingoperation of the overall service. These clients run applications thathandle tasks such as provisioning, service monitoring, customer supportand reporting.

There are numerous types of server components of the iConnect servers104 of an embodiment including, but not limited to, the following:Business Components which manage information about all of the homesecurity and self-monitoring devices; End-User Application Componentswhich display that information for users and access the BusinessComponents via published XML APIs; and Service Management ApplicationComponents which enable operators to administer the service (thesecomponents also access the Business Components via the XML APIs, andalso via published SNMP MIBs).

The server components provide access to, and management of, the objectsassociated with an integrated security system installation. Thetop-level object is the “network.” It is a location where a gateway 102is located, and is also commonly referred to as a site or premises; thepremises can include any type of structure (e.g., home, office,warehouse, etc.) at which a gateway 102 is located. Users can onlyaccess the networks to which they have been granted permission. Within anetwork, every object monitored by the gateway 102 is called a device.Devices include the sensors, cameras, home security panels andautomation devices, as well as the controller or processor-based devicerunning the gateway applications.

Various types of interactions are possible between the objects in asystem. Automations define actions that occur as a result of a change instate of a device. For example, take a picture with the front entrycamera when the front door sensor changes to “open”. Notifications aremessages sent to users to indicate that something has occurred, such asthe front door going to “open” state, or has not occurred (referred toas an iWatch notification). Schedules define changes in device statesthat are to take place at predefined days and times. For example, setthe security panel to “Armed” mode every weeknight at 11:00 pm.

The iConnect Business Components are responsible for orchestrating allof the low-level service management activities for the integratedsecurity system service. They define all of the users and devicesassociated with a network (site), analyze how the devices interact, andtrigger associated actions (such as sending notifications to users). Allchanges in device states are monitored and logged. The BusinessComponents also manage all interactions with external systems asrequired, including sending alarms and other related self-monitoringdata to the home security Central Monitoring System (CMS) 199. TheBusiness Components are implemented as portable Java J2EE Servlets, butare not so limited.

The following iConnect Business Components manage the main elements ofthe integrated security system service, but the embodiment is not solimited:

-   -   A Registry Manager 220 defines and manages users and networks.        This component is responsible for the creation, modification and        termination of users and networks. It is also where a user's        access to networks is defined.    -   A Network Manager 222 defines and manages security and        self-monitoring devices that are deployed on a network (site).        This component handles the creation, modification, deletion and        configuration of the devices, as well as the creation of        automations, schedules and notification rules associated with        those devices.    -   A Data Manager 224 manages access to current and logged state        data for an existing network and its devices. This component        specifically does not provide any access to network management        capabilities, such as adding new devices to a network, which are        handled exclusively by the Network Manager 222.    -   To achieve optimal performance for all types of queries, data        for current device states is stored separately from historical        state data (a.k.a. “logs”) in the database. A Log Data Manager        226 performs ongoing transfers of current device state data to        the historical data log tables.

Additional iConnect Business Components handle direct communicationswith certain clients and other systems, for example:

-   -   An iHub Manager 228 directly manages all communications with        gateway clients, including receiving information about device        state changes, changing the configuration of devices, and        pushing new versions of the gateway client to the hardware it is        running on.    -   A Notification Manager 230 is responsible for sending all        notifications to clients via SMS (mobile phone messages), email        (via a relay server like an SMTP email server), etc.    -   An Alarm and CMS Manager 232 sends critical server-generated        alarm events to the home security Central Monitoring Station        (CMS) and manages all other communications of integrated        security system service data to and from the CMS.    -   The Element Management System (EMS) 234 is an iControl Business        Component that manages all activities associated with service        installation, scaling and monitoring, and filters and packages        service operations data for use by service management        applications. The SNMP MIBs published by the EMS can also be        incorporated into any third party monitoring system if desired.

The iConnect Business Components store information about the objectsthat they manage in the iControl Service Database 240 and in theiControl Content Store 242. The iControl Content Store is used to storemedia objects like video, photos and widget content, while the ServiceDatabase stores information about users, networks, and devices. Databaseinteraction is performed via a JDBC interface. For security purposes,the Business Components manage all data storage and retrieval.

The iControl Business Components provide web services-based APIs thatapplication components use to access the Business Components'capabilities. Functions of application components include presentingintegrated security system service data to end-users, performingadministrative duties, and integrating with external systems andback-office applications.

The primary published APIs for the iConnect Business Components include,but are not limited to, the following:

-   -   A Registry Manager API 252 provides access to the Registry        Manager Business Component's functionality, allowing management        of networks and users.    -   A Network Manager API 254 provides access to the Network Manager        Business Component's functionality, allowing management of        devices on a network.    -   A Data Manager API 256 provides access to the Data Manager        Business Component's functionality, such as setting and        retrieving (current and historical) data about device states.    -   A Provisioning API 258 provides a simple way to create new        networks and configure initial default properties.

Each API of an embodiment includes two modes of access: Java API or XMLAPI. The XML APIs are published as web services so that they can beeasily accessed by applications or servers over a network. The Java APIsare a programmer-friendly wrapper for the XML APIs. Applicationcomponents and integrations written in Java should generally use theJava APIs rather than the XML APIs directly.

The iConnect Business Components also have an XML-based interface 260for quickly adding support for new devices to the integrated securitysystem. This interface 260, referred to as DeviceConnect 260, is aflexible, standards-based mechanism for defining the properties of newdevices and how they can be managed. Although the format is flexibleenough to allow the addition of any type of future device, pre-definedXML profiles are currently available for adding common types of devicessuch as sensors (SensorConnect), home security panels (PanelConnect) andIP cameras (CameraConnect).

The iConnect End-User Application Components deliver the user interfacesthat run on the different types of clients supported by the integratedsecurity system service. The components are written in portable JavaJ2EE technology (e.g., as Java Servlets, as JavaServer Pages (JSPs),etc.) and they all interact with the iControl Business Components viathe published APIs.

The following End-User Application Components generate CSS-basedHTML/JavaScript that is displayed on the target client. Theseapplications can be dynamically branded with partner-specific logos andURL links (such as Customer Support, etc.). The End-User ApplicationComponents of an embodiment include, but are not limited to, thefollowing:

-   -   An iControl Activation Application 270 that delivers the first        application that a user sees when they set up the integrated        security system service. This wizard-based web browser        application securely associates a new user with a purchased        gateway and the other devices included with it as a kit (if        any). It primarily uses functionality published by the        Provisioning API.    -   An iControl Web Portal Application 272 runs on PC browsers and        delivers the web-based interface to the integrated security        system service. This application allows users to manage their        networks (e.g. add devices and create automations) as well as to        view/change device states, and manage pictures and videos.        Because of the wide scope of capabilities of this application,        it uses three different Business Component APIs that include the        Registry Manager API, Network Manager API, and Data Manager API,        but the embodiment is not so limited.    -   An iControl Mobile Portal 274 is a small-footprint web-based        interface that runs on mobile phones and PDAs. This interface is        optimized for remote viewing of device states and        pictures/videos rather than network management. As such, its        interaction with the Business Components is primarily via the        Data Manager API.    -   Custom portals and targeted client applications can be provided        that leverage the same Business Component APIs used by the above        applications.    -   A Content Manager Application Component 276 delivers content to        a variety of clients. It sends multimedia-rich user interface        components to widget container clients (both PC and        browser-based), as well as to advanced touchscreen keypad        clients. In addition to providing content directly to end-user        devices, the Content Manager 276 provides widget-based user        interface components to satisfy requests from other Application        Components such as the iControl Web 272 and Mobile 274 portals.

A number of Application Components are responsible for overallmanagement of the service. These pre-defined applications, referred toas Service Management Application Components, are configured to offeroff-the-shelf solutions for production management of the integratedsecurity system service including provisioning, overall servicemonitoring, customer support, and reporting, for example. The ServiceManagement Application Components of an embodiment include, but are notlimited to, the following:

-   -   A Service Management Application 280 allows service        administrators to perform activities associated with service        installation, scaling and monitoring/alerting. This application        interacts heavily with the Element Management System (EMS)        Business Component to execute its functionality, and also        retrieves its monitoring data from that component via protocols        such as SNMP MIBs.    -   A Kitting Application 282 is used by employees performing        service provisioning tasks. This application allows home        security and self-monitoring devices to be associated with        gateways during the warehouse kitting process.    -   A CSR Application and Report Generator 284 is used by personnel        supporting the integrated security system service, such as CSRs        resolving end-user issues and employees enquiring about overall        service usage. Pushes of new gateway firmware to deployed        gateways is also managed by this application.

The iConnect servers 104 also support custom-built integrations with aservice provider's existing OSS/BSS, CSR and service delivery systems290. Such systems can access the iConnect web services XML API totransfer data to and from the iConnect servers 104. These types ofintegrations can compliment or replace the PC browser-based ServiceManagement applications, depending on service provider needs.

As described above, the integrated security system of an embodimentincludes a gateway, or iHub. The gateway of an embodiment includes adevice that is deployed in the home or business and couples or connectsthe various third-party cameras, home security panels, sensors anddevices to the iConnect server over a WAN connection as described indetail herein. The gateway couples to the home network and communicatesdirectly with the home security panel in both wired and wireless sensorinstallations. The gateway is configured to be low-cost, reliable andthin so that it complements the integrated security system network-basedarchitecture.

The gateway supports various wireless protocols and can interconnectwith a wide range of home security control panels. Service providers andusers can then extend the system's capabilities by adding IP cameras,lighting modules and additional security devices. The gateway isconfigurable to be integrated into many consumer appliances, includingset-top boxes, routers and security panels. The small and efficientfootprint of the gateway enables this portability and versatility,thereby simplifying and reducing the overall cost of the deployment.

FIG. 3 is a block diagram of the gateway 102 including gateway softwareor applications, under an embodiment. The gateway software architectureis relatively thin and efficient, thereby simplifying its integrationinto other consumer appliances such as set-top boxes, routers, touchscreens and security panels. The software architecture also provides ahigh degree of security against unauthorized access. This sectiondescribes the various key components of the gateway softwarearchitecture.

The gateway application layer 302 is the main program that orchestratesthe operations performed by the gateway. The Security Engine 304provides robust protection against intentional and unintentionalintrusion into the integrated security system network from the outsideworld (both from inside the premises as well as from the WAN). TheSecurity Engine 304 of an embodiment comprises one or more sub-modulesor components that perform functions including, but not limited to, thefollowing:

-   -   Encryption including 128-bit SSL encryption for gateway and        iConnect server communication to protect user data privacy and        provide secure communication.    -   Bi-directional authentication between the gateway and iConnect        server in order to prevent unauthorized spoofing and attacks.        Data sent from the iConnect server to the gateway application        (or vice versa) is digitally signed as an additional layer of        security. Digital signing provides both authentication and        validation that the data has not been altered in transit.    -   Camera SSL encapsulation because picture and video traffic        offered by off-the-shelf networked IP cameras is not secure when        traveling over the Internet. The gateway provides for 128-bit        SSL encapsulation of the user picture and video data sent over        the internet for complete user security and privacy.    -   802.11b/g/n with WPA-2 security to ensure that wireless camera        communications always takes place using the strongest available        protection.    -   A gateway-enabled device is assigned a unique activation key for        activation with an iConnect server. This ensures that only valid        gateway-enabled devices can be activated for use with the        specific instance of iConnect server in use. Attempts to        activate gateway-enabled devices by brute force are detected by        the Security Engine. Partners deploying gateway-enabled devices        have the knowledge that only a gateway with the correct serial        number and activation key can be activated for use with an        iConnect server. Stolen devices, devices attempting to        masquerade as gateway-enabled devices, and malicious outsiders        (or insiders as knowledgeable but nefarious customers) cannot        effect other customers' gateway-enabled devices.

As standards evolve, and new encryption and authentication methods areproven to be useful, and older mechanisms proven to be breakable, thesecurity manager can be upgraded “over the air” to provide new andbetter security for communications between the iConnect server and thegateway application, and locally at the premises to remove any risk ofeavesdropping on camera communications.

A Remote Firmware Download module 306 allows for seamless and secureupdates to the gateway firmware through the iControl MaintenanceApplication on the server 104, providing a transparent, hassle-freemechanism for the service provider to deploy new features and bug fixesto the installed user base. The firmware download mechanism is tolerantof connection loss, power interruption and user interventions (bothintentional and unintentional). Such robustness reduces down time andcustomer support issues. Gateway firmware can be remotely downloadeither for one gateway at a time, a group of gateways, or in batches.

The Automations engine 308 manages the user-defined rules of interactionbetween the different devices (e.g. when door opens turn on the light).Though the automation rules are programmed and reside at theportal/server level, they are cached at the gateway level in order toprovide short latency between device triggers and actions.

DeviceConnect 310 includes definitions of all supported devices (e.g.,cameras, security panels, sensors, etc.) using a standardized plug-inarchitecture. The DeviceConnect module 310 offers an interface that canbe used to quickly add support for any new device as well as enablinginteroperability between devices that use differenttechnologies/protocols. For common device types, pre-defined sub-moduleshave been defined, making supporting new devices of these types eveneasier. SensorConnect 312 is provided for adding new sensors,CameraConnect 316 for adding IP cameras, and PanelConnect 314 for addinghome security panels.

The Schedules engine 318 is responsible for executing the user definedschedules (e.g., take a picture every five minutes; every day at 8 amset temperature to 65 degrees Fahrenheit, etc.). Though the schedulesare programmed and reside at the iConnect server level they are sent tothe scheduler within the gateway application. The Schedules Engine 318then interfaces with SensorConnect 312 to ensure that scheduled eventsoccur at precisely the desired time.

The Device Management module 320 is in charge of all discovery,installation and configuration of both wired and wireless IP devices(e.g., cameras, etc.) coupled or connected to the system. Networked IPdevices, such as those used in the integrated security system, requireuser configuration of many IP and security parameters—to simplify theuser experience and reduce the customer support burden, the devicemanagement module of an embodiment handles the details of thisconfiguration. The device management module also manages the videorouting module described below.

The video routing engine 322 is responsible for delivering seamlessvideo streams to the user with zero-configuration. Through a multi-step,staged approach the video routing engine uses a combination of UPnPport-forwarding, relay server routing and STUN/TURN peer-to-peerrouting.

The integrated security system described herein includes a securityalarm reporting system (SARS) that is resilient to equipment failureand, as such, provides a comprehensive solution to the problem of anintruder attempting to disable an alarm reporting system. Using theintegrated security system, no additional local processing is requiredas a remote server is used to make any determinations about potential orreal alarms in the event that communications fail between the premisesecurity system and the remote server while it is armed. Additionally,the time period available to address any potential alarms is completelyvariable, providing more flexibility in managing a wide range of alarmsituations. Furthermore, the remote server algorithms operate wheneverthe premise security system is armed, and can anticipate disablingactivity by sensing that a connection has become inoperable even beforea potential alarm event occurs.

The SARS is a component of the integrated security system describedabove. For example, the integrated security system of an embodimentincludes the gateway and/or touchscreen along with the security serverscoupled to the conventional home security system. At a customer's homeor business, the gateway and/or touchscreen connects and manages thediverse variety of home security and self-monitoring devices. Thegateway and/or touchscreen communicates with the security serverslocated in the service provider's data center (or hosted in integratedsecurity system data center), with the communication taking place via acommunication network or other network.

The integrated security system of an embodiment that includes the SARSgenerally comprises a gateway and/or touchscreen coupled to a securitysystem. The gateway and/or touchscreen and the security system are at afirst location. The system comprises a security server at a secondlocation different from the first location. The security server iscoupled to the security system and receives a first signal from thesecurity system. The first signal indicates arming of the securitysystem. In response to the first signal, a heartbeat signal is initiatedthat monitors health of the security system. The security server detectsa failure of the heartbeat signal and generates a report and sends thereport to a central monitoring station. The report is an electronicreport that indicates failure of the security system. In one embodiment,in the event that no failure occurs, the heartbeat signal may continueuntil the security system is disarmed. In other embodiments theheartbeat signal may continue for variable periods of time. In oneembodiment, the security system panel continues to report alarm data tothe CMS directly via a network connection, while utilizing the securityserver for its Vigiliance Mode protection in the case of a ‘smash andgrab’ event. In other embodiments all alarm data may be sent to thesecurity server, and the security server determines when and what eventsto send to the CMS.

FIG. 3A is a flow diagram for security alarm reporting that is resilientto failure 300A, under an embodiment. A first signal is received at asecurity server from a security system, and the first signal indicatesarming of the security system 302A. In response to the first signal, aheartbeat signal is initiated that monitors health of the securitysystem 304A. When a failure of the heartbeat signal is detected, areport is generated at the security server and the report is sent to acentral monitoring station 306A. The report is an electronic report thatindicates failure of the security system.

More specifically, FIG. 3B is a flow diagram for security alarmreporting that is resilient to failure 300B, under an embodiment. TheSARS uses the gateway and/or touchscreen and the remote security serverto continually assess the state of a premise security system while it isin an arm state. As described herein, the gateway can be a standalonedevice, coupled to the touchscreen or, alternatively, be a component ofthe touchscreen. When the security system is armed by a user 302B, thearm state change (now ARMED) is received by the gateway and/ortouchscreen and sent to the security server by the gateway and/ortouchscreen 304B. Upon receipt of the state change, the security serverenters a mode (e.g., ARM Vigilance Mode) in which it initiates andmaintains a variable-time ‘heartbeat’ signal against the gateway 306B.In one embodiment the heartbeat signal has a fixed periodicity. In otherembodiments the heartbeat signal frequency can be varied based on anydesired system parameter. The heartbeat signal, which includes updatedalarm state information, is used by the security server to monitorcondition of the security system until the security system is disarmedand a “DISARM” state is sent by the gateway and/or touchscreen andreceived at the security server. If the heartbeat fails to communicateover any of the multiple channels available (e.g. POTS, broadband,cellular, radio link, etc.) then the security server sends a firstreport that is a COM FAILURE alarm report to the central monitoringstation 308B. In one embodiment only the cellular channel is utilizedfor the heartbeat and Vigilance Mode activity. In other embodimentsmultiple data channels may be used, and in the event of failure in achannel, the server or the gateway/touchscreen may dynamically switch touse an alternative communication channel (e.g. in the event broadbandgoes down, the system can switch to cellular or vice versa). In thesemulti-channel embodiments a COM FAILURE (or other such report) is onlygenerated when a failure occurs on all channels, or on a specific set ofone or more channels that fail.

When a sensor of the security system components is tripped or activated310B (e.g. an alarmed door has been opened), a signal is received at thesecurity system indicating the tripped sensor 312B. In response to thesignal indicating a tripped sensor, the security system initiates adelay period prior to activating an alarm 314B, and awaits receipt of adisarm signal or command 316B. If a disarm signal is received by thesecurity system during the delay period (as would happen when the userdeactivates the alarm), then the arm state of the system is changed (nowDISARMED) 320B. If a disarm signal is not received by the securitysystem during the delay period, the security system activates the alarmand signals the alarm to the CMS upon expiration of the delay period318B.

When a sensor is tripped or activated 310B (e.g. an alarmed door hasbeen opened), a signal indicating the tripped sensor is received at thegateway and/or touchscreen 322B simultaneously or nearly simultaneouslywith initiation of the delay period by the security system. The signalcan be sent to the gateway and/or touchscreen by the security system or,alternatively, sent directly to the gateway and/or touchscreen by thetripped sensor. In response to the signal indicating a tripped sensor,the gateway and/or touchscreen sends sensor data of the tripped sensorto the security server 324B, and the security server identifies thissensor data as a pending potential alarm event 326B. Alternatively thegateway/touchscreen or the security panel could identify this signal asa pending potential alarm event as well, and send a message to thesecurity server indicating the pending alarm. The security server goesinto a mode (e.g., ARM Vigilance Mode) in which it initiates andmaintains with the gateway and/or touchscreen a variable-time‘heartbeat’ signal 328B (via a socket opened by the gateway with thesecurity server). The heartbeat signal is maintained 330B by thesecurity server to monitor condition of the gateway and/or touchscreen.In an alternative embodiment the gateway and/or touchscreen couldinitiate and maintain the heartbeat signal to the server, and the serverwould await either a DISARM, and ALARM, or a communications failure andtrigger the appropriate response. If at any time following receipt ofthe tripped sensor signal (potential alarm event) the heartbeat fails334B, then the security server sends a second report that is a COMFAILURE with PENDING ALARM report to the central monitoring station318B, and could either continue trying to terminate the heartbeat signalto the gateway and/or touchscreen. Thus, if the heartbeat signal failsafter detection of a potential alarm event when the security system isARMED, then the CMS is notified. If a DISARM event is reported to thegateway and/or touchscreen by the security system, the gateway and/ortouchscreen notifies the security server of the DISARM event (and closesthe socket), and the security server and/or the gateway and/or thetouchscreen deactivates the ARM Vigilance Mode, and ceases alarmmonitoring activity 332B.

In embodiments described above the security server initiates andmaintains the heartbeat signal. In an alternative embodiment, thegateway and/or touchscreen initiates and maintains the variable-time‘heartbeat’ signal against the security server, and the security servermonitors or listens for a heartbeat signal. If the heartbeat fails(option to use multiple communications channels for heartbeat) then thesecurity server sends a COM FAILURE alarm report to the centralmonitoring station 308B.

In embodiments of the SARS described above, the security server thatinitiates/receives the heartbeat signal is an independent remote server(e.g., iConnect Servers). Alternatively, the security server thatinitiates/receives the heartbeat signal is the CMS. When sending theheartbeat to the CMS, the protocol used for the heartbeat can be theSecurity Industry Association (SIA) DC-09 and DC-10 protocol (also knownas FIBRO) transmitter heartbeat or analogous message types in otheralarm reporting protocols, for example. Furthermore, when sending panelevents to the security server or CMS, these panel events can come in theform of panel open/close events in the DC-09 and DC-10 (FIBRO) protocolor the analogous arm/disarm message type in other alarm reportingprotocols.

While conventional systems can use a transmitter/receiver heartbeatbetween the panel and the CMS, the CMS and/or panel require a constantheartbeat at regular intervals. In contrast, the security system panelof embodiments herein begins a transmitter/receiver heartbeat only aftera pending alarm event is triggered (e.g., when a zone on a panel is putinto alarm, with or without dialer delay, with or without entry delay),the heartbeat may be of variable frequency, and the CMS acts only ifthat heartbeat stops and no panel disarm event is received during theheartbeat period.

FIG. 4 is a block diagram of components of the gateway 102, under anembodiment. Depending on the specific set of functionality desired bythe service provider deploying the integrated security system service,the gateway 102 can use any of a number of processors 402, due to thesmall footprint of the gateway application firmware. In an embodiment,the gateway could include the Broadcom BCM5354 as the processor forexample. In addition, the gateway 102 includes memory (e.g., FLASH 404,RAM 406, etc.) and any number of input/output (I/O) ports 408.

Referring to the WAN portion 410 of the gateway 102, the gateway 102 ofan embodiment can communicate with the iConnect server using a number ofcommunication types and/or protocols, for example Broadband 412, GPRS414 and/or Public Switched Telephone Network (PTSN) 416 to name a few.In general, broadband communication 412 is the primary means ofconnection between the gateway 102 and the iConnect server 104 and theGPRS/CDMA 414 and/or PSTN 416 interfaces acts as backup for faulttolerance in case the user's broadband connection fails for whateverreason, but the embodiment is not so limited.

Referring to the LAN portion 420 of the gateway 102, various protocolsand physical transceivers can be used to communicate to off-the-shelfsensors and cameras. The gateway 102 is protocol-agnostic andtechnology-agnostic and as such can easily support almost any devicenetworking protocol. The gateway 102 can, for example, support GE andHoneywell security RF protocols 422, Z-Wave 424, serial (RS232 andRS485) 426 for direct connection to security panels as well as WiFi 428(802.11b/g) for communication to WiFi cameras.

The system of an embodiment uses or includes a system user interface(SUI) that provides an iconic, at-a-glance representation of securitysystem status. The SUI is for use across all client types as describedabove with reference to FIG. 1. The SUI includes a number of displayelements that are presented across all types of client devices used tomonitor status of the security system. The clients of an embodimentinclude, but are not limited to, the iPhone®, a mobile portal, a webportal, and a touchscreen. The display elements of the SUI of anembodiment include, but are not limited to, an orb icon, text summary,security button, device and system warnings, interesting sensors, andquiet sensors, as described in detail below. The SUI thus providessystem status summary information (e.g., security and sensors) uniformlyacross all clients. Additionally, the SUI provides consistenticonography, terminology, and display rules across all clients as wellas consistent sensor and system detail across clients.

Following is a description of the various states of the iControlsensors, and how these states are indicated uniformly across all clientsusing the SUI and other sensor information displays such as sensor listsand timelines.

Regarding the display elements of the SUI, the orb icon visuallyindicates the current arm state and sensor status of a single site. FIG.4A (collectively FIGS. 4A/1 and 4A/2) shows the orb icon andcorresponding text summary display elements, under an embodiment. Acrossall clients, when sensor detail is shown in a list or timeline, state isindicated using the proper icon, text summary and grouping. The orbicons and text summary elements of an embodiment generally representsystem state 4001 to include the following states: “Disarmed” or“Subdisarmed; “Armed (Doors and Windows, Stay, Away, All, Night Stay,Instant, Motion, Maximum)”; “Disarmed”, or “Subdisarmed” (sensor absent;sensor tripped; sensor tampered; low battery; uncleared alarm); “Armed(Doors and Windows, Stay, Away, All, Night Stay, Instant, Motion,Maximum)” (sensor absent; sensor tripped; sensor tampered; low battery);“Alarm”; and “No iHub Connection” (broadband offline, etc.) (no securitypanel connection). In addition to representing system state, the orbicons and text summary elements of an embodiment generally representsystem status 4002 to include the following status: “All Quiet”;“Motion”; “Open”; “Open & Motion”.

Using various combinations of system state 4001 and status 4002, the orbicons of an embodiment indicate or represent numerous system states.

When the system state 4001 is “Disarmed” or “Subdisarmed”, the orb iconsof an embodiment indicate or represent status 4002 as follows: Disarmed(status: all quiet) 4010 (e.g., icon color is green); Disarmed (status:motion) 4011 (e.g., icon color is green); Disarmed, (number of sensorsopen) Sensor(s) Open (status: open) 4012 (e.g., icon color is green,bottom region for sensor number is yellow); Disarmed, (number of sensorsopen) Sensor(s) Open (status: open and motion) 4013 (e.g., icon color isgreen, bottom region for sensor number is yellow).

When the system state 4001 is “Armed (Doors and Windows, Stay, Away,All, Night Stay, Instant, Motion, Maximum)”, the orb icons of anembodiment indicate or represent status 4002 as follows: Armed Doors &Windows (status: all quiet) 4014 (e.g., icon color is red); Armed Doors& Windows (status: motion) 4015 (e.g., icon color is red); Armed Doors &Windows, (number of sensors open) Sensor(s) Open (status: open) 4016(e.g., icon color is red, bottom region for sensor number is yellow);Armed Doors & Windows, (number of sensors open) Sensor(s) Open (status:open and motion) 4017 (e.g., icon color is red, bottom region for sensornumber is yellow).

When the system state 4001 is “Disarmed”, or “Subdisarmed” (sensorabsent; sensor tripped; sensor tampered; low battery; uncleared alarm),the orb icons of an embodiment indicate or represent status 4002 asfollows: Disarmed, sensor problem (status: all quiet) 4018 (e.g., iconcolor is green, badge in top region with “!” symbol is red); Disarmed,sensor problem (status: motion) 4019 (e.g., icon color is green, badgein top region with “!” symbol is red); Disarmed, sensor problem (status:open) 4020 (e.g., icon color is green, badge in top region with “!”symbol is red, bottom region for sensor number is yellow); Disarmed,sensor problem (status: open and motion) 4021 (e.g., icon color isgreen, badge in top region with “!” symbol is red, bottom region forsensor number is yellow).

When the system state 4001 is “Armed (Doors and Windows, Stay, Away,All, Night Stay, Instant, Motion, Maximum)” (sensor absent; sensortripped; sensor tampered; low battery), the orb icons of an embodimentindicate or represent status 4002 as follows: Armed Doors & Windows,sensor problem (status: all quiet) 4022 (e.g., icon color is red, badgein top region with “!” symbol is red); Armed Doors & Windows, sensorproblem (status: motion) 4023 (e.g., icon color is red, badge in topregion with “!” symbol is red); Armed Doors & Windows, sensor problem(status: open) 4024 (e.g., icon color is red, badge in top region with“!” symbol is red, bottom region for sensor number is yellow); ArmedDoors & Windows, sensor problem (status: open & motion) 4025 (e.g., iconcolor is red, badge in top region with “!” symbol is red, bottom regionfor sensor number is yellow).

When the system state 4001 is “Alarm”, the orb icons of an embodimentindicate or represent status 4002 as follows: Armed Away/Stay, (alarmtype) ALARM 4026 (e.g., icon color is red).

When the system state 4001 is “No iHub Connection” (broadband offline,etc.) (no security panel connection), the orb icons of an embodimentindicate or represent status 4002 as follows: Status Unavailable 4027(e.g., icon color is grey).

When the client of an embodiment is a touchscreen, a mini orb ispresented at the bottom of the touch screen in all widgets and settingsscreens. The mini orb is green when the security panel is disarmed, andit is red when the security panel is armed, but is not so limited. Theform factor of the mini orb, and the text corresponding to the mini orb,is the same or similar to that described above as corresponding to theorb icon on the home screen.

The orb icons of an embodiment include motion indicators that animate toindicate motion detected by a corresponding sensor or detector.Furthermore, the orb icons of an embodiment show an animation during theexit delay when arming the security system and, additionally, indicate acountdown time showing the time remaining before the security system isfully armed. Moreover, selection of the orb of an embodiment causesadditional information (e.g., list of sensors, etc.) of the securitysystem and/or premise to be displayed.

The text summary display element of the SUI includes or displaysinformation including a direct description of the current state of thesecurity system to support the visual appearance of the orb icon. In anembodiment, two phrases are shown, including a first phrase for securitystate and a second phrase for sensor status (e.g., “Armed Stay. AllQuiet”), as described herein. FIG. 4B is a table of security state andthe corresponding sensor status displayed on the SUI, under anembodiment. The possible values for the text summary are (in priorityorder): Status Unavailable; if the security panel and control box areonline and there are no current alarms, the text summary section is acombination of one phrase from each of the security state 4030 and thesensor status 4032. The security state 4030 of an embodiment is selectedfrom among the following, but is not so limited: Armed Doors & Windows;Armed All; Armed Stay; Armed Away; Disarmed; Armed Maximum; Armed NightStay; Armed Stay Instant; Armed Away Instant; Armed Motion; Subdisarmed.The sensor status 4032 of an embodiment is selected from among thefollowing, but is not so limited: Uncleared Alarm; Sensor Tripped;Sensor Problem; Sensor(s) Bypassed; Motion; All Quiet; (number ofsensors open) Sensor(s) Open.

The display elements of the SUI also include security buttons. Thesecurity buttons are used to control or arm/disarm the security panel. Asingle arm button (e.g., button labeled “Arm”) can be used on the SUI ofa first client device type (e.g., Touchscreen, iPhone®, etc.). Twodifferent buttons (e.g., buttons labeled “Arm Away/Arm Stay” or “ArmAll/Doors and Windows”) can be used on the SUI of a second client devicetype (e.g., web portal, mobile portal, etc.). In either embodiment, whenthe system is armed, the arm button (e.g., “Arm”, “Arm Stay” and “ArmAway”) label will change to a “Disarm” label. If the system is in theprocess of arming, the button is disabled.

The display elements of the SUI include system and device warnings, asdescribed above. The system and device warning are informationalwarnings that are not associated with specific sensors, and involve moredetail than can be displayed in the text summary display element. FIG.4C is a table of system state and the corresponding icons and warningtext displayed as system warnings on the SUI, under an embodiment. Wherean icon is displayed, an embodiment uses a red color for the icon, butit is not so limited. The system states/warnings of an embodimentinclude, but are not limited to, the following: primary connection isbroadband, broadband is down, cellular is being used/using cellularconnection; primary connection is broadband, broadband and cellular aredown/no cellular connection; primary connection is broadband, broadbandis down, no cellular backup installed/broadband connection unknown;primary connection is cellular, cellular is down/no cellular connection;security panel not connected to AC power/security panel AC power loss;security panel low battery/security panel low battery; security paneltampered/security panel tampered; sensor(s) bypassed/sensor bypassed.

The device warnings of an embodiment include, but are not limited to,the following: camera(s) offline; light(s) offline; thermostat(s)offline. The device and system warnings may be combined into one box, orindicated separately in respective regions or portions of the SUI,depending on a type of the client device (e.g., combined into one box ona web portal or a mobile portal, but indicated in separate boxes on aTouchscreen or iPhone® device).

The device and system warnings display element is cumulative (e.g.,built up in a list), but is not so limited. On the web and mobileportals the system and device warnings of an embodiment are combinedinto one area, but are not so limited. On the touchscreen device andmobile phone (e.g., iPhone®), device warnings are indicated separatelyso that, in an embodiment, the iPhone® tab bar and the touchscreen homescreen indicate device warnings with icon badges, and system warningsare placed on the sensors screen.

The list of all sensors includes, but is not limited to, door/windowsensors, motion detectors, smoke, flood, fire, glass break, etc. Thelist of all sensors of an embodiment does not include cameras or locks,or non-security related devices such as lights, thermostats, energy,water etc. The list of sensors is split into groups that, in anembodiment, include interesting sensors as a first group, and quietsensors as a second group. The interesting sensor group is positionedabove or sorted to the top portion of the sensor list and the quietsensors are sorted to the bottom portion of the sensor list. Any sensorthat is triggered (e.g. open, motion, etc.) is categorized as aninteresting sensor and placed in the interesting sensor group and list.Additionally, other sensor states such as tampered, tripped, absent,installing, low battery, or bypassed make a sensor “interesting”regardless of their state.

FIG. 4D is a table of sensor state/sort order and the correspondingicon, sensor name and status text of the SUI, under an embodiment.Generally, the list of interesting sensors is sorted according to thefollowing categories: motion; open/tripped; tampered; low battery;offline; installing; bypassed. Sensors are sorted alphabetically bysensor name within each category or interest type when multipleinteresting sensors have the same state. The sensor state/sort order ofan embodiment includes, but is not limited to, the following: breached &any sensor state (e.g., red icon) (interesting sensor); tripped (smoke,water, gas, freeze, etc.) (e.g., red icon) (interesting sensor);tampered (e.g., red icon) (interesting sensor); low battery (e.g., redicon) (interesting sensor); offline/AWOL (e.g., red icon) (interestingsensor); unknown (if the iHub or Security Panel is offline, all sensorshave a grey diamond icon and “Unknown” for the status text) (e.g., greyicon) (interesting sensor); installing (e.g., grey icon) (interestingsensor); open (e.g., yellow icon) (interesting sensor); motion (e.g.,yellow icon) (interesting sensor); bypassed (e.g., yellow or green icon)(interesting sensor); okay, closed, no motion (e.g., green icon) (quietsensor).

The interesting sensors are shown or displayed with an icon. FIG. 4Eshows icons of the interesting sensors, under an embodiment. A reddiamond bang icon represents tamper, offline, bypassed, installing,and/or battery. A yellow triangle icon represents open or triggered. Awavy lines icon represents motion. It is possible for an interestingsensor to have a green/closed icon (e.g., any quiet sensor that has beenbypassed).

Following the state icon and the sensor name an embodiment displaysstatus text. The status of an embodiment includes, but is not limitedto, the following: ALARM, (sensor state); tripped; tampered, (sensorstate); low battery, (sensor state); offline; unknown; installing;bypassed, (sensor state). If a sensor is offline or tampered, it willshow that text; otherwise the status text will show the tripped state:open, motion, tripped, etc. In addition, if a sensor is bypassed itsstate is “Bypassed, (sensor state)”. For example, a bypassed motionsensor that has recently detected motion would have the status: “Motion,bypassed”. If a sensor has a low battery its state does not change, butit still joins the interesting sensors group.

The quiet sensors include the remaining sensors that are not currentlyactive, and so are not categorized as interesting sensors. Quiet sensorstates of an embodiment include closed, no motion or otherwise nottripped or faulted. FIG. 4F shows the quiet sensor icon, under anembodiment. A green circle icon is a quiet sensor icon in an embodiment,and represents closed/no motion/okay/quiet. In addition to the stateicon and sensor name, each quiet sensor shows status text as follows: ifa door/window sensor is closed its state is “closed”; if a motion sensorhas not recently detected motion then its state is “no motion”; othersensors, such as a smoke detector, indicate “quiet” or “okay”. Quietsensors are listed alphabetically.

The SUI of an embodiment includes control icons for a Home ManagementMode (HMM). If the user deselects the “Set home management modesautomatically” setting via the web portal, then the Home Management Mode(HMM) screen will appear in the web and mobile Portals. FIG. 4G is anexample Home Management Mode (HMM) screen presented via the web portalSUI, under an embodiment. The HMM screen includes an orb icon andcorresponding text summary display elements, along with security buttonsthat control or arm/disarm the security panel. Furthermore, the HMMscreen includes sensor status information (e.g., “Door”, status is“open”, icon is yellow; “Basement Motion”, status is “motion”, icon isyellow; “Family Room North Motion”, status is “motion”, icon is yellow;“Water”, status is “okay”, icon is green).

FIG. 4H is an example Home Management Mode (HMM) screen presented viathe mobile portal SUI, under an embodiment. The HMM screen of the mobileportal includes an orb icon and corresponding text summary displayelements, along with security buttons that control or arm/disarm thesecurity panel.

The SUI of an embodiment is supported on numerous client types, forexample, mobile telephones (e.g., iPhone®, etc.), client access viamobile portal, client access via web portal, and touchscreen to name afew. All clients types supported in an embodiment have the same statusrelated sections, but their locations change slightly depending on theclient. The status related sections of an embodiment include thefollowing: orb; arm state/sensor summary; change mode; device summaryand system warnings; interesting sensors; and quiet sensors.

FIG. 4I is a block diagram of an iPhone® client device SUI, under anembodiment. The client interface of the iPhone®, as one example client,has the orb on the security page. The text summary is below the orb. Thesecurity button (e.g., arm, disarm, etc.) is below the text summary. Atab bar is presented at the bottom of the screen. The SUI of anembodiment represents device warnings by the icons in the bottomhorizontal tab bar. If a camera, light, lock, or thermostat is offlinethen a red circle will badge the corresponding icon in the tab bar. Thenumber of offline devices is shown in the badge. FIG. 4J is a firstexample iPhone® client device SUI, under an embodiment. In this firstexample screenshot, the security page indicates one camera is offline,as indicated by the “1” in a “circle” badge displayed corresponding tothe “camera” icon in the tab bar.

System warnings appear as a group in an area (e.g., yellow area) at thetop of the sensor status screen. This area at the top of the sensorstatus screen appears only when there is a device or system warning;otherwise, it is not presented. Multiple messages appear as a verticallist with one message on each line. The yellow bar will grow in lengthto fit additional messages. If there are no system warnings then theinteresting sensors group is at the top of the sensor status screen.Interesting sensors are presented below system warnings. Quiet sensorsare presented below interesting sensors. FIG. 4K is a second exampleiPhone® client device SUI, under an embodiment. In this second examplescreenshot, the sensor status page indicates at least one sensor isbypassed, as indicated by the “Sensor(s) bypassed” message displayed atthe top of the sensor status screen.

FIG. 4L is a block diagram of a mobile portal client device SUI, underan embodiment. The mobile portal of an embodiment comprises three (3)pages or screens presented to the client, including a summary page(“summary”), a security panel page (“security panel”), and a sensorstatus page (“sensors status”), but the embodiment is not so limited.The client interface of the mobile portal, as one example client, hasthe orb at the top of the summary page below the site name. The textsummary is below the orb. The security buttons (e.g., arm, disarm, etc.)(plural on mobile portal) are on the security panel page (accessible viathe “Security” link on the summary page). Device and system warnings arepresented in an area (e.g., yellow area) below the text summary; in anembodiment this area is presented only when device or system warningsare present. Interesting sensors presented are at the top of the sensorstatus page. Quiet sensors are presented below interesting sensors onthe sensor status page.

FIG. 4M is an example summary page or screen presented via the mobileportal SUI, under an embodiment. FIG. 4N is an example security panelpage or screen presented via the mobile portal SUI, under an embodiment.FIG. 4O is an example sensor status page or screen presented via themobile portal SUI, under an embodiment.

FIG. 4P is an example interface page or screen presented via the webportal SUI, under an embodiment. The client interface of the web portal,as one example client, has the orb in the center of the security widget.The text summary is below the orb. The security button (plurality in theweb portal) is adjacent to the orb's right side. System warnings arepresented in an area (e.g., yellow area) below the text summary; in anembodiment this area is presented only when device or system warningsare present. Multiple system warning messages are presented as avertical list with one message on each line, and the area dedicated tothe system warnings grows in length to accommodate additional messages.Interesting sensors span across the entire security widget below thetext summary. Quiet sensors span across the entire security widget belowinteresting sensors.

FIG. 4Q is an example summary page or screen presented via thetouchscreen SUI, under an embodiment. The summary page of thetouchscreen, as one example, has the orb in the center of the securitybar. The text summary is split into sections or parts on each side ofthe orb. The security button is presented on the right side of thesecurity bar.

In addition to the orb, text summary, and security button, the summarypage also includes one or more icons that enable a transfer of contentto and from the remote network, as described in detail herein. Thetouchscreen integrates the content with access and control of thesecurity system. The content includes interactive content in the form ofinternet widgets. The summary page of an embodiment also comprises atleast one icon enabling communication and control of the premise devicescoupled to the subnetwork. The summary page also comprises one or moreicons enabling access to live video from a camera, wherein the camera isan Internet Protocol (IP) camera.

FIG. 4R is an example sensor status page or screen presented via thetouchscreen SUI, under an embodiment. The sensor status page of thetouchscreen, as one example, displays widget badges or iconsrepresenting device warnings. System warnings are at the top of thesensor status screen; in an embodiment this area is presented only whensystem warnings are present. Multiple system warning messages arepresented as a vertical list with one message on each line, and the areadedicated to the system warnings grows in length to accommodateadditional messages. Interesting sensors are below system warnings.Quiet sensors are below interesting sensors. The sensors screen alsoincludes the mini-orb which indicates the arm state with text and color.

The integrated security system includes couplings or connections among avariety of IP devices or components, and the device management module isin charge of the discovery, installation and configuration of the IPdevices coupled or connected to the system, as described above. Theintegrated security system of an embodiment uses a “sandbox” network todiscover and manage all IP devices coupled or connected as components ofthe system. The IP devices of an embodiment include wired devices,wireless devices, cameras, interactive touchscreens, and security panelsto name a few. These devices can be wired via ethernet cable or Wifidevices, all of which are secured within the sandbox network, asdescribed below. The “sandbox” network is described in detail below.

FIG. 5 is a block diagram 500 of network or premise device integrationwith a premise network 250, under an embodiment. In an embodiment,network devices 255-257 are coupled to the gateway 102 using a securenetwork coupling or connection such as SSL over an encrypted 802.11 link(utilizing for example WPA-2 security for the wireless encryption). Thenetwork coupling or connection between the gateway 102 and the networkdevices 255-257 is a private coupling or connection in that it issegregated from any other network couplings or connections. The gateway102 is coupled to the premise router/firewall 252 via a coupling with apremise LAN 250. The premise router/firewall 252 is coupled to abroadband modem 251, and the broadband modem 251 is coupled to a WAN 200or other network outside the premise. The gateway 102 thus enables orforms a separate wireless network, or sub-network, that includes somenumber of devices and is coupled or connected to the LAN 250 of the hostpremises. The gateway sub-network can include, but is not limited to,any number of other devices like WiFi IP cameras, security panels (e.g.,IP-enabled), and security touchscreens, to name a few. The gateway 102manages or controls the sub-network separately from the LAN 250 andtransfers data and information between components of the sub-network andthe LAN 250/WAN 200, but is not so limited. Additionally, other networkdevices 254 can be coupled to the LAN 250 without being coupled to thegateway 102.

FIG. 6 is a block diagram 600 of network or premise device integrationwith a premise network 250, under an alternative embodiment. The networkor premise devices 255-257 are coupled to the gateway 102. The networkcoupling or connection between the gateway 102 and the network devices255-257 is a private coupling or connection in that it is segregatedfrom any other network couplings or connections. The gateway 102 iscoupled or connected between the premise router/firewall 252 and thebroadband modem 251. The broadband modem 251 is coupled to a WAN 200 orother network outside the premise, while the premise router/firewall 252is coupled to a premise LAN 250. As a result of its location between thebroadband modem 251 and the premise router/firewall 252, the gateway 102can be configured or function as the premise router routing specifieddata between the outside network (e.g., WAN 200) and the premiserouter/firewall 252 of the LAN 250. As described above, the gateway 102in this configuration enables or forms a separate wireless network, orsub-network, that includes the network or premise devices 255-257 and iscoupled or connected between the LAN 250 of the host premises and theWAN 200. The gateway sub-network can include, but is not limited to, anynumber of network or premise devices 255-257 like WiFi IP cameras,security panels (e.g., IP-enabled), and security touchscreens, to name afew. The gateway 102 manages or controls the sub-network separately fromthe LAN 250 and transfers data and information between components of thesub-network and the LAN 250/WAN 200, but is not so limited.Additionally, other network devices 254 can be coupled to the LAN 250without being coupled to the gateway 102.

The examples described above with reference to FIGS. 5 and 6 arepresented only as examples of IP device integration. The integratedsecurity system is not limited to the type, number and/or combination ofIP devices shown and described in these examples, and any type, numberand/or combination of IP devices is contemplated within the scope ofthis disclosure as capable of being integrated with the premise network.

The integrated security system of an embodiment includes a touchscreen(also referred to as the iControl touchscreen or integrated securitysystem touchscreen), as described above, which provides core securitykeypad functionality, content management and presentation, and embeddedsystems design. The networked security touchscreen system of anembodiment enables a consumer or security provider to easily andautomatically install, configure and manage the security system andtouchscreen located at a customer premise. Using this system thecustomer may access and control the local security system, local IPdevices such as cameras, local sensors and control devices (such aslighting controls or pipe freeze sensors), as well as the local securitysystem panel and associated security sensors (such as door/window,motion, and smoke detectors). The customer premise may be a home,business, and/or other location equipped with a wired or wirelessbroadband IP connection.

The system of an embodiment includes a touchscreen with a configurablesoftware user interface and/or a gateway device (e.g., iHub) thatcouples or connects to a premise security panel through a wired orwireless connection, and a remote server that provides access to contentand information from the premises devices to a user when they are remotefrom the home. The touchscreen supports broadband and/or WAN wirelessconnectivity. In this embodiment, the touchscreen incorporates an IPbroadband connection (e.g., Wifi radio, Ethernet port, etc.), and/or acellular radio (e.g., GPRS/GSM, CDMA, WiMax, etc.). The touchscreendescribed herein can be used as one or more of a security systeminterface panel and a network user interface (UI) that provides aninterface to interact with a network (e.g., LAN, WAN, internet, etc.).

The touchscreen of an embodiment provides an integrated touchscreen andsecurity panel as an all-in-one device. Once integrated using thetouchscreen, the touchscreen and a security panel of a premise securitysystem become physically co-located in one device, and the functionalityof both may even be co-resident on the same CPU and memory (though thisis not required).

The touchscreen of an embodiment also provides an integrated IP videoand touchscreen UI. As such, the touchscreen supports one or morestandard video CODECs/players (e.g., H.264, Flash Video, MOV, MPEG4,M-JPEG, etc.). The touchscreen UI then provides a mechanism (such as acamera or video widget) to play video. In an embodiment the video isstreamed live from an IP video camera. In other embodiments the videocomprises video clips or photos sent from an IP camera or from a remotelocation.

The touchscreen of an embodiment provides a configurable user interfacesystem that includes a configuration supporting use as a securitytouchscreen. In this embodiment, the touchscreen utilizes a modular userinterface that allows components to be modified easily by a serviceprovider, an installer, or even the end user. Examples of such a modularapproach include using Flash widgets, HTML-based widgets, or otherdownloadable code modules such that the user interface of thetouchscreen can be updated and modified while the application isrunning. In an embodiment the touchscreen user interface modules can bedownloaded over the internet. For example, a new security configurationwidget can be downloaded from a standard web server, and the touchscreenthen loads such configuration app into memory, and inserts it in placeof the old security configuration widget. The touchscreen of anembodiment is configured to provide a self-install user interface.

Embodiments of the networked security touchscreen system describedherein include a touchscreen device with a user interface that includesa security toolbar providing one or more functions including arm,disarm, panic, medic, and alert. The touchscreen therefore includes atleast one screen having a separate region of the screen dedicated to asecurity toolbar. The security toolbar of an embodiment is present inthe dedicated region at all times that the screen is active.

The touchscreen of an embodiment includes a home screen having aseparate region of the screen allocated to managing home-basedfunctions. The home-based functions of an embodiment include managing,viewing, and/or controlling IP video cameras. In this embodiment,regions of the home screen are allocated in the form of widget icons;these widget icons (e.g. for cameras, thermostats, lighting, etc)provide functionality for managing home systems. So, for example, adisplayed camera icon, when selected, launches a Camera Widget, and theCamera widget in turn provides access to video from one or more cameras,as well as providing the user with relevant camera controls (take apicture, focus the camera, etc.)

The touchscreen of an embodiment includes a home screen having aseparate region of the screen allocated to managing, viewing, and/orcontrolling internet-based content or applications. For example, theWidget Manager UI presents a region of the home screen (up to andincluding the entire home screen) where internet widgets icons such asweather, sports, etc. may be accessed). Each of these icons may beselected to launch their respective content services.

The touchscreen of an embodiment is integrated into a premise networkusing the gateway, as described above. The gateway as described hereinfunctions to enable a separate wireless network, or sub-network, that iscoupled, connected, or integrated with another network (e.g., WAN, LANof the host premises, etc.). The sub-network enabled by the gatewayoptimizes the installation process for IP devices, like the touchscreen,that couple or connect to the sub-network by segregating these IPdevices from other such devices on the network. This segregation of theIP devices of the sub-network further enables separate security andprivacy policies to be implemented for these IP devices so that, wherethe IP devices are dedicated to specific functions (e.g., security), thesecurity and privacy policies can be tailored specifically for thespecific functions. Furthermore, the gateway and the sub-network itforms enables the segregation of data traffic, resulting in faster andmore efficient data flow between components of the host network,components of the sub-network, and between components of the sub-networkand components of the network.

The touchscreen of an embodiment includes a core functional embeddedsystem that includes an embedded operating system, required hardwaredrivers, and an open system interface to name a few. The core functionalembedded system can be provided by or as a component of a conventionalsecurity system (e.g., security system available from GE Security).These core functional units are used with components of the integratedsecurity system as described herein. Note that portions of thetouchscreen description below may include reference to a host premisesecurity system (e.g., GE security system), but these references areincluded only as an example and do not limit the touchscreen tointegration with any particular security system.

As an example, regarding the core functional embedded system, a reducedmemory footprint version of embedded Linux forms the core operatingsystem in an embodiment, and provides basic TCP/IP stack and memorymanagement functions, along with a basic set of low-level graphicsprimitives. A set of device drivers is also provided or included thatoffer low-level hardware and network interfaces. In addition to thestandard drivers, an interface to the RS 485 bus is included thatcouples or connects to the security system panel (e.g., GE Concordpanel). The interface may, for example, implement the Superbus 2000protocol, which can then be utilized by the more comprehensivetransaction-level security functions implemented in PanelConnecttechnology (e.g SetAlarmLevel (int level, int partition, char*accessCode)). Power control drivers are also provided.

FIG. 7 is a block diagram of a touchscreen 700 of the integratedsecurity system, under an embodiment. The touchscreen 700 generallyincludes an application/presentation layer 702 with a residentapplication 704, and a core engine 706. The touchscreen 700 alsoincludes one or more of the following, but is not so limited:applications of premium services 710, widgets 712, a caching proxy 714,network security 716, network interface 718, security object 720,applications supporting devices 722, PanelConnect API 724, a gatewayinterface 726, and one or more ports 728.

More specifically, the touchscreen, when configured as a home securitydevice, includes but is not limited to the following application orsoftware modules: RS 485 and/or RS-232 bus security protocols toconventional home security system panel (e.g., GE Concord panel);functional home security classes and interfaces (e.g. Panel ARM state,Sensor status, etc.); Application/Presentation layer or engine; ResidentApplication; Consumer Home Security Application; installer home securityapplication; core engine; and System bootloader/Software Updater. Thecore Application engine and system bootloader can also be used tosupport other advanced content and applications. This provides aseamless interaction between the premise security application and otheroptional services such as weather widgets or IP cameras.

An alternative configuration of the touchscreen includes a firstApplication engine for premise security and a second Application enginefor all other applications. The integrated security system applicationengine supports content standards such as HTML, XML, Flash, etc. andenables a rich consumer experience for all ‘widgets’, whethersecurity-based or not. The touchscreen thus provides service providersthe ability to use web content creation and management tools to buildand download any ‘widgets’ regardless of their functionality.

As discussed above, although the Security Applications have specificlow-level functional requirements in order to interface with the premisesecurity system, these applications make use of the same fundamentalapplication facilities as any other ‘widget’, application facilitiesthat include graphical layout, interactivity, application handoff,screen management, and network interfaces, to name a few.

Content management in the touchscreen provides the ability to leverageconventional web development tools, performance optimized for anembedded system, service provider control of accessible content, contentreliability in a consumer device, and consistency between ‘widgets’ andseamless widget operational environment. In an embodiment of theintegrated security system, widgets are created by web developers andhosted on the integrated security system Content Manager (and stored inthe Content Store database). In this embodiment the server componentcaches the widgets and offers them to consumers through the web-basedintegrated security system provisioning system. The servers interactwith the advanced touchscreen using HTTPS interfaces controlled by thecore engine and dynamically download widgets and updates as needed to becached on the touchscreen. In other embodiments widgets can be accesseddirectly over a network such as the Internet without needing to gothrough the iControl Content Manager

Referring to FIG. 7, the touchscreen system is built on a tieredarchitecture, with defined interfaces between theApplication/Presentation Layer (the Application Engine) on the top, theCore Engine in the middle, and the security panel and gateway APIs atthe lower level. The architecture is configured to provide maximumflexibility and ease of maintenance.

The application engine of the touchscreen provides the presentation andinteractivity capabilities for all applications (widgets) that run onthe touchscreen, including both core security function widgets and thirdparty content widgets. FIG. 8 is an example screenshot 800 of anetworked security touchscreen, under an embodiment. This examplescreenshot 800 includes three interfaces or user interface (UI)components 802-806, but is not so limited. A first UI 802 of thetouchscreen includes icons by which a user controls or accessesfunctions and/or components of the security system (e.g., “Main”,“Panic”, “Medic”, “Fire”, state of the premise alarm system (e.g.,disarmed, armed, etc.), etc.); the first UI 802, which is also referredto herein as a security interface, is always presented on thetouchscreen. A second UI 804 of the touchscreen includes icons by whicha user selects or interacts with services and other network content(e.g., clock, calendar, weather, stocks, news, sports, photos, maps,music, etc.) that is accessible via the touchscreen. The second UI 804is also referred to herein as a network interface or content interface.A third UI 806 of the touchscreen includes icons by which a user selectsor interacts with additional services or components (e.g., intercomcontrol, security, cameras coupled to the system in particular regions(e.g., front door, baby, etc.) available via the touchscreen.

A component of the application engine is the Presentation Engine, whichincludes a set of libraries that implement the standards-based widgetcontent (e.g., XML, HTML, JavaScript, Flash) layout and interactivity.This engine provides the widget with interfaces to dynamically load bothgraphics and application logic from third parties, support high leveldata description language as well as standard graphic formats. The setof web content-based functionality available to a widget developer isextended by specific touchscreen functions implemented as local webservices by the Core Engine.

The resident application of the touchscreen is the master service thatcontrols the interaction of all widgets in the system, and enforces thebusiness and security rules required by the service provider. Forexample, the resident application determines the priority of widgets,thereby enabling a home security widget to override resource requestsfrom a less critical widget (e.g. a weather widget). The residentapplication also monitors widget behavior, and responds to client orserver requests for cache updates.

The core engine of the touchscreen manages interaction with othercomponents of the integrated security system, and provides an interfacethrough which the resident application and authorized widgets can getinformation about the home security system, set alarms, install sensors,etc. At the lower level, the Core Engine's main interactions are throughthe PanelConnect API, which handles all communication with the securitypanel, and the gateway Interface, which handles communication with thegateway. In an embodiment, both the iHub Interface and PanelConnect APIare resident and operating on the touchscreen. In another embodiment,the PanelConnect API runs on the gateway or other device that providessecurity system interaction and is accessed by the touchscreen through aweb services interface.

The Core Engine also handles application and service level persistentand cached memory functions, as well as the dynamic provisioning ofcontent and widgets, including but not limited to: flash memorymanagement, local widget and content caching, widget version management(download, cache flush new/old content versions), as well as the cachingand synchronization of user preferences. As a portion of these servicesthe Core engine incorporates the bootloader functionality that isresponsible for maintaining a consistent software image on thetouchscreen, and acts as the client agent for all software updates. Thebootloader is configured to ensure full update redundancy so thatunsuccessful downloads cannot corrupt the integrated security system.

Video management is provided as a set of web services by the CoreEngine. Video management includes the retrieval and playback of localvideo feeds as well as remote control and management of cameras (allthrough iControl CameraConnect technology).

Both the high level application layer and the mid-level core engine ofthe touchscreen can make calls to the network. Any call to the networkmade by the application layer is automatically handed off to a localcaching proxy, which determines whether the request should be handledlocally. Many of the requests from the application layer are webservices API requests; although such requests could be satisfied by theiControl servers, they are handled directly by the touchscreen and thegateway. Requests that get through the caching proxy are checked againsta white list of acceptable sites, and, if they match, are sent offthrough the network interface to the gateway. Included in the NetworkSubsystem is a set of network services including HTTP, HTTPS, andserver-level authentication functions to manage the secure client-serverinterface. Storage and management of certificates is incorporated as apart of the network services layer.

Server components of the integrated security system servers supportinteractive content services on the touchscreen. These server componentsinclude, but are not limited to the content manager, registry manager,network manager, and global registry, each of which is described herein.

The Content Manager oversees aspects of handling widget data and rawcontent on the touchscreen. Once created and validated by the serviceprovider, widgets are ‘ingested’ to the Content Manager, and then becomeavailable as downloadable services through the integrated securitysystem Content Management APIs. The Content manager maintains versionsand timestamp information, and connects to the raw data contained in thebackend Content Store database. When a widget is updated (or new contentbecomes available) all clients registering interest in a widget aresystematically updated as needed (a process that can be configured at anaccount, locale, or system-wide level).

The Registry Manager handles user data, and provisioning accounts,including information about widgets the user has decided to install, andthe user preferences for these widgets.

The Network Manager handles getting and setting state for all devices onthe integrated security system network (e.g., sensors, panels, cameras,etc.). The Network manager synchronizes with the gateway, the advancedtouchscreen, and the subscriber database.

The Global Registry is a primary starting point server for all clientservices, and is a logical referral service that abstracts specificserver locations/addresses from clients (touchscreen, gateway 102,desktop widgets, etc.). This approach enables easy scaling/migration ofserver farms.

The touchscreen of an embodiment operates wirelessly with a premisesecurity system. The touchscreen of an embodiment incorporates an RFtransceiver component that either communicates directly with the sensorsand/or security panel over the panel's proprietary RF frequency, or thetouchscreen communicates wirelessly to the gateway over 802.11,Ethernet, or other IP-based communications channel, as described indetail herein. In the latter case the gateway implements thePanelConnect interface and communicates directly to the security paneland/or sensors over wireless or wired networks as described in detailabove.

The touchscreen of an embodiment is configured to operate with multiplesecurity systems through the use of an abstracted security systeminterface. In this embodiment, the PanelConnect API can be configured tosupport a plurality of proprietary security system interfaces, eithersimultaneously or individually as described herein. In one embodiment ofthis approach, the touchscreen incorporates multiple physical interfacesto security panels (e.g. GE Security RS-485, Honeywell RF, etc.) inaddition to the PanelConnect API implemented to support multiplesecurity interfaces. The change needed to support this in PanelConnectis a configuration parameter specifying the panel type connection thatis being utilized.

So for example, the setARMState( ) function is called with an additionalparameter (e.g., Armstate=setARMState(type=“ARM STAY|ARM AWAY|DISARM”,Parameters=“ExitDelay=30|Lights=OFF”, panelType=“GE Concord4 RS485”)).The ‘panelType’ parameter is used by the setARMState function (and inpractice by all of the PanelConnect functions) to select an algorithmappropriate to the specific panel out of a plurality of algorithms.

The touchscreen of an embodiment is self-installable. Consequently, thetouchscreen provides a ‘wizard’ approach similar to that used intraditional computer installations (e.g. InstallShield). The wizard canbe resident on the touchscreen, accessible through a web interface, orboth. In one embodiment of a touchscreen self-installation process, theservice provider can associate devices (sensors, touchscreens, securitypanels, lighting controls, etc.) remotely using a web-basedadministrator interface.

The touchscreen of an embodiment includes a battery backup system for asecurity touchscreen. The touchscreen incorporates a standard Li-ion orother battery and charging circuitry to allow continued operation in theevent of a power outage. In an embodiment the battery is physicallylocated and connected within the touchscreen enclosure. In anotherembodiment the battery is located as a part of the power transformer, orin between the power transformer and the touchscreen.

The example configurations of the integrated security system describedabove with reference to FIGS. 5 and 6 include a gateway that is aseparate device, and the touchscreen couples to the gateway. However, inan alternative embodiment, the gateway device and its functionality canbe incorporated into the touchscreen so that the device managementmodule, which is now a component of or included in the touchscreen, isin charge of the discovery, installation and configuration of the IPdevices coupled or connected to the system, as described above. Theintegrated security system with the integrated touchscreen/gateway usesthe same “sandbox” network to discover and manage all IP devices coupledor connected as components of the system.

The touchscreen of this alternative embodiment integrates the componentsof the gateway with the components of the touchscreen as describedherein. More specifically, the touchscreen of this alternativeembodiment includes software or applications described above withreference to FIG. 3. In this alternative embodiment, the touchscreenincludes the gateway application layer 302 as the main program thatorchestrates the operations performed by the gateway. A Security Engine304 of the touchscreen provides robust protection against intentionaland unintentional intrusion into the integrated security system networkfrom the outside world (both from inside the premises as well as fromthe WAN). The Security Engine 304 of an embodiment comprises one or moresub-modules or components that perform functions including, but notlimited to, the following:

-   -   Encryption including 128-bit SSL encryption for gateway and        iConnect server communication to protect user data privacy and        provide secure communication.    -   Bi-directional authentication between the touchscreen and        iConnect server in order to prevent unauthorized spoofing and        attacks. Data sent from the iConnect server to the gateway        application (or vice versa) is digitally signed as an additional        layer of security. Digital signing provides both authentication        and validation that the data has not been altered in transit.    -   Camera SSL encapsulation because picture and video traffic        offered by off-the-shelf networked IP cameras is not secure when        traveling over the Internet. The touchscreen provides for        128-bit SSL encapsulation of the user picture and video data        sent over the internet for complete user security and privacy.    -   802.11b/g/n with WPA-2 security to ensure that wireless camera        communications always takes place using the strongest available        protection.    -   A touchscreen-enabled device is assigned a unique activation key        for activation with an iConnect server. This ensures that only        valid gateway-enabled devices can be activated for use with the        specific instance of iConnect server in use. Attempts to        activate gateway-enabled devices by brute force are detected by        the Security Engine. Partners deploying touchscreen-enabled        devices have the knowledge that only a gateway with the correct        serial number and activation key can be activated for use with        an iConnect server. Stolen devices, devices attempting to        masquerade as gateway-enabled devices, and malicious outsiders        (or insiders as knowledgeable but nefarious customers) cannot        effect other customers' gateway-enabled devices.

As standards evolve, and new encryption and authentication methods areproven to be useful, and older mechanisms proven to be breakable, thesecurity manager can be upgraded “over the air” to provide new andbetter security for communications between the iConnect server and thegateway application, and locally at the premises to remove any risk ofeavesdropping on camera communications.

A Remote Firmware Download module 306 of the touchscreen allows forseamless and secure updates to the gateway firmware through the iControlMaintenance Application on the server 104, providing a transparent,hassle-free mechanism for the service provider to deploy new featuresand bug fixes to the installed user base. The firmware downloadmechanism is tolerant of connection loss, power interruption and userinterventions (both intentional and unintentional). Such robustnessreduces down time and customer support issues. Touchscreen firmware canbe remotely download either for one touchscreen at a time, a group oftouchscreen, or in batches.

The Automations engine 308 of the touchscreen manages the user-definedrules of interaction between the different devices (e.g. when door opensturn on the light). Though the automation rules are programmed andreside at the portal/server level, they are cached at the gateway levelin order to provide short latency between device triggers and actions.

DeviceConnect 310 of the touchscreen touchscreen includes definitions ofall supported devices (e.g., cameras, security panels, sensors, etc.)using a standardized plug-in architecture. The DeviceConnect module 310offers an interface that can be used to quickly add support for any newdevice as well as enabling interoperability between devices that usedifferent technologies/protocols. For common device types, pre-definedsub-modules have been defined, making supporting new devices of thesetypes even easier. SensorConnect 312 is provided for adding new sensors,CameraConnect 316 for adding IP cameras, and PanelConnect 314 for addinghome security panels.

The Schedules engine 318 of the touchscreen is responsible for executingthe user defined schedules (e.g., take a picture every five minutes;every day at 8 am set temperature to 65 degrees Fahrenheit, etc.).Though the schedules are programmed and reside at the iConnect serverlevel they are sent to the scheduler within the gateway application ofthe touchscreen. The Schedules Engine 318 then interfaces withSensorConnect 312 to ensure that scheduled events occur at precisely thedesired time.

The Device Management module 320 of the touchscreen is in charge of alldiscovery, installation and configuration of both wired and wireless IPdevices (e.g., cameras, etc.) coupled or connected to the system.Networked IP devices, such as those used in the integrated securitysystem, require user configuration of many IP and security parameters,and the device management module of an embodiment handles the details ofthis configuration. The device management module also manages the videorouting module described below.

The video routing engine 322 of the touchscreen is responsible fordelivering seamless video streams to the user with zero-configuration.Through a multi-step, staged approach the video routing engine uses acombination of UPnP port-forwarding, relay server routing and STUN/TURNpeer-to-peer routing. The video routing engine is described in detail inthe Related Applications.

FIG. 9 is a block diagram 900 of network or premise device integrationwith a premise network 250, under an embodiment. In an embodiment,network devices 255, 256, 957 are coupled to the touchscreen 902 using asecure network connection such as SSL over an encrypted 802.11 link(utilizing for example WPA-2 security for the wireless encryption), andthe touchscreen 902 coupled to the premise router/firewall 252 via acoupling with a premise LAN 250. The premise router/firewall 252 iscoupled to a broadband modem 251, and the broadband modem 251 is coupledto a WAN 200 or other network outside the premise. The touchscreen 902thus enables or forms a separate wireless network, or sub-network, thatincludes some number of devices and is coupled or connected to the LAN250 of the host premises. The touchscreen sub-network can include, butis not limited to, any number of other devices like WiFi IP cameras,security panels (e.g., IP-enabled), and IP devices, to name a few. Thetouchscreen 902 manages or controls the sub-network separately from theLAN 250 and transfers data and information between components of thesub-network and the LAN 250/WAN 200, but is not so limited.Additionally, other network devices 254 can be coupled to the LAN 250without being coupled to the touchscreen 902.

FIG. 10 is a block diagram 1000 of network or premise device integrationwith a premise network 250, under an alternative embodiment. The networkor premise devices 255, 256, 1057 are coupled to the touchscreen 1002,and the touchscreen 1002 is coupled or connected between the premiserouter/firewall 252 and the broadband modem 251. The broadband modem 251is coupled to a WAN 200 or other network outside the premise, while thepremise router/firewall 252 is coupled to a premise LAN 250. As a resultof its location between the broadband modem 251 and the premiserouter/firewall 252, the touchscreen 1002 can be configured or functionas the premise router routing specified data between the outside network(e.g., WAN 200) and the premise router/firewall 252 of the LAN 250. Asdescribed above, the touchscreen 1002 in this configuration enables orforms a separate wireless network, or sub-network, that includes thenetwork or premise devices 255, 156, 1057 and is coupled or connectedbetween the LAN 250 of the host premises and the WAN 200. Thetouchscreen sub-network can include, but is not limited to, any numberof network or premise devices 255, 256, 1057 like WiFi IP cameras,security panels (e.g., IP-enabled), and security touchscreens, to name afew. The touchscreen 1002 manages or controls the sub-network separatelyfrom the LAN 250 and transfers data and information between componentsof the sub-network and the LAN 250/WAN 200, but is not so limited.Additionally, other network devices 254 can be coupled to the LAN 250without being coupled to the touchscreen 1002.

The gateway of an embodiment, whether a stand-along component orintegrated with a touchscreen, enables couplings or connections and thusthe flow or integration of information between various components of thehost premises and various types and/or combinations of IP devices, wherethe components of the host premises include a network (e.g., LAN) and/ora security system or subsystem to name a few. Consequently, the gatewaycontrols the association between and the flow of information or databetween the components of the host premises. For example, the gateway ofan embodiment forms a sub-network coupled to another network (e.g., WAN,LAN, etc.), with the sub-network including IP devices. The gatewayfurther enables the association of the IP devices of the sub-networkwith appropriate systems on the premises (e.g., security system, etc.).Therefore, for example, the gateway can form a sub-network of IP devicesconfigured for security functions, and associate the sub-network onlywith the premises security system, thereby segregating the IP devicesdedicated to security from other IP devices that may be coupled toanother network on the premises.

The gateway of an embodiment, as described herein, enables couplings orconnections and thus the flow of information between various componentsof the host premises and various types and/or combinations of IPdevices, where the components of the host premises include a network, asecurity system or subsystem to name a few. Consequently, the gatewaycontrols the association between and the flow of information or databetween the components of the host premises. For example, the gateway ofan embodiment forms a sub-network coupled to another network (e.g., WAN,LAN, etc.), with the sub-network including IP devices. The gatewayfurther enables the association of the IP devices of the sub-networkwith appropriate systems on the premises (e.g., security system, etc.).Therefore, for example, the gateway can form a sub-network of IP devicesconfigured for security functions, and associate the sub-network onlywith the premises security system, thereby segregating the IP devicesdedicated to security from other IP devices that may be coupled toanother network on the premises.

FIG. 11 is a flow diagram for a method 1100 of forming a securitynetwork including integrated security system components, under anembodiment. Generally, the method comprises coupling 1102 a gatewaycomprising a connection management component to a local area network ina first location and a security server in a second location. The methodcomprises forming 1104 a security network by automatically establishinga wireless coupling between the gateway and a security system using theconnection management component. The security system of an embodimentcomprises security system components located at the first location. Themethod comprises integrating 1106 communications and functions of thesecurity system components into the security network via the wirelesscoupling.

FIG. 12 is a flow diagram for a method 1200 of forming a securitynetwork including integrated security system components and networkdevices, under an embodiment. Generally, the method comprises coupling1202 a gateway to a local area network located in a first location and asecurity server in a second location. The method comprises automaticallyestablishing 1204 communications between the gateway and security systemcomponents at the first location, the security system including thesecurity system components. The method comprises automaticallyestablishing 1206 communications between the gateway and premise devicesat the first location. The method comprises forming 1208 a securitynetwork by electronically integrating, via the gateway, communicationsand functions of the premise devices and the security system components.

In an example embodiment, FIG. 13 is a flow diagram 1300 for integrationor installation of an IP device into a private network environment,under an embodiment. The IP device includes any IP-capable device which,for example, includes the touchscreen of an embodiment. The variables ofan embodiment set at time of installation include, but are not limitedto, one or more of a private SSID/Password, a gateway identifier, asecurity panel identifier, a user account TS, and a Central MonitoringStation account identification.

An embodiment of the IP device discovery and management begins with auser or installer activating 1302 the gateway and initiating 1304 theinstall mode of the system. This places the gateway in an install mode.Once in install mode, the gateway shifts to a default (Install) Wificonfiguration. This setting will match the default setting for otherintegrated security system-enabled devices that have been pre-configuredto work with the integrated security system. The gateway will then beginto provide 1306 DHCP addresses for these IP devices. Once the deviceshave acquired a new DHCP address from the gateway, those devices areavailable for configuration into a new secured Wifi network setting.

The user or installer of the system selects 1308 all devices that havebeen identified as available for inclusion into the integrated securitysystem. The user may select these devices by their unique IDs via a webpage, Touchscreen, or other client interface. The gateway provides 1310data as appropriate to the devices. Once selected, the devices areconfigured 1312 with appropriate secured Wifi settings, including SSIDand WPA/WPA-2 keys that are used once the gateway switches back to thesecured sandbox configuration from the “Install” settings. Othersettings are also configured as appropriate for that type of device.Once all devices have been configured, the user is notified and the usercan exit install mode. At this point all devices will have beenregistered 1314 with the integrated security system servers.

The installer switches 1316 the gateway to an operational mode, and thegateway instructs or directs 1318 all newly configured devices to switchto the “secured” Wifi sandbox settings. The gateway then switches 1320to the “secured” Wifi settings. Once the devices identify that thegateway is active on the “secured” network, they request new DHCPaddresses from the gateway which, in response, provides 1322 the newaddresses. The devices with the new addresses are then operational 1324on the secured network.

In order to ensure the highest level of security on the secured network,the gateway can create or generate a dynamic network securityconfiguration based on the unique ID and private key in the gateway,coupled with a randomizing factor that can be based on online time orother inputs. This guarantees the uniqueness of the gateway securednetwork configuration.

To enable the highest level of performance, the gateway analyzes the RFspectrum of the 802.11x network and determines which frequencyband/channel it should select to run.

An alternative embodiment of the camera/IP device management processleverages the local ethernet connection of the sandbox network on thegateway. This alternative process is similar to the Wifi discoveryembodiment described above, except the user connects the targeted deviceto the ethernet port of the sandbox network to begin the process. Thisalternative embodiment accommodates devices that have not beenpre-configured with the default “Install” configuration for theintegrated security system.

This alternative embodiment of the IP device discovery and managementbegins with the user/installer placing the system into install mode. Theuser is instructed to attach an IP device to be installed to the sandboxEthernet port of the gateway. The IP device requests a DHCP address fromthe gateway which, in response to the request, provides the address. Theuser is presented the device and is asked if he/she wants to install thedevice. If yes, the system configures the device with the secured Wifisettings and other device-specific settings (e.g., camera settings forvideo length, image quality etc.). The user is next instructed todisconnect the device from the ethernet port. The device is nowavailable for use on the secured sandbox network.

FIG. 14 is a block diagram showing communications among integrated IPdevices of the private network environment, under an embodiment. The IPdevices of this example include a security touchscreen 1403, gateway1402 (e.g., “iHub”), and security panel (e.g., “Security Panel 1”,“Security Panel 2”, “Security Panel n”), but the embodiment is not solimited. In alternative embodiments any number and/or combination ofthese three primary component types may be combined with othercomponents including IP devices and/or security system components. Forexample, a single device which comprises an integrated gateway,touchscreen, and security panel is merely another embodiment of theintegrated security system described herein. The description thatfollows includes an example configuration that includes a touchscreenhosting particular applications. However, the embodiment is not limitedto the touchscreen hosting these applications, and the touchscreenshould be thought of as representing any IP device.

Referring to FIG. 14, the touchscreen 1403 incorporates an application1410 that is implemented as computer code resident on the touchscreenoperating system, or as a web-based application running in a browser, oras another type of scripted application (e.g., Flash, Java, VisualBasic, etc.). The touchscreen core application 1410 represents thisapplication, providing user interface and logic for the end user tomanage their security system or to gain access to networked informationor content (Widgets). The touchscreen core application 1410 in turnaccesses a library or libraries of functions to control the localhardware (e.g. screen display, sound, LEDs, memory, etc.) as well asspecialized librarie(s) to couple or connect to the security system.

In an embodiment of this security system connection, the touchscreen1403 communicates to the gateway 1402, and has no direct communicationwith the security panel. In this embodiment, the touchscreen coreapplication 1410 accesses the remote service APIs 1412 which providesecurity system functionality (e.g. ARM/DISARM panel, sensor state,get/set panel configuration parameters, initiate or get alarm events,etc.). In an embodiment, the remote service APIs 1412 implement one ormore of the following functions, but the embodiment is not so limited:Armstate=setARMState(type=“ARM STAYS ARM AWAY|DISARM”,Parameters=“ExitDelay=30 ILights=OFF”);sensorState=getSensors(type=“ALL|SensorName|SensorNameList”);result=setSensorState(SensorName, parameters=“Option1, Options2, . . .Option n”); interruptHandler=SensorEvent( ); and,interruptHandler=alarmEvent( ).

Functions of the remote service APIs 1412 of an embodiment use a remotePanelConnect API 1424 which resides in memory on the gateway 1402. Thetouchscreen 1403 communicates with the gateway 1402 through a suitablenetwork interface such as an Ethernet or 802.11 RF connection, forexample. The remote PanelConnect API 1424 provides the underlyingSecurity System Interfaces 1426 used to communicate with and control oneor more types of security panel via wired link 1430 and/or RF link 3.The PanelConnect API 1224 provides responses and input to the remoteservices APIs 1426, and in turn translates function calls and data toand from the specific protocols and functions supported by a specificimplementation of a Security Panel (e.g. a GE Security Simon XT orHoneywell Vista 20P). In an embodiment, the PanelConnect API 1224 uses a345 MHz RF transceiver or receiver hardware/firmware module tocommunicate wirelessly to the security panel and directly to a set of345 MHz RF-enabled sensors and devices, but the embodiment is not solimited.

The gateway of an alternative embodiment communicates over a wiredphysical coupling or connection to the security panel using the panel'sspecific wired hardware (bus) interface and the panel's bus-levelprotocol.

In an alternative embodiment, the Touchscreen 1403 implements the samePanelConnect API 1414 locally on the Touchscreen 1403, communicatingdirectly with the Security Panel 2 and/or Sensors 2 over the proprietaryRF link or over a wired link for that system. In this embodiment theTouchscreen 1403, instead of the gateway 1402, incorporates the 345 MHzRF transceiver to communicate directly with Security Panel 2 or Sensors2 over the RF link 2. In the case of a wired link the Touchscreen 1403incorporates the real-time hardware (e.g. a PIC chip and RS232-variantserial link) to physically connect to and satisfy the specific bus-leveltiming requirements of the SecurityPanel2.

In yet another alternative embodiment, either the gateway 1402 or theTouchscreen 1403 implements the remote service APIs. This embodimentincludes a Cricket device (“Cricket”) which comprises but is not limitedto the following components: a processor (suitable for handling 802.11protocols and processing, as well as the bus timing requirements ofSecurityPanel1); an 802.11 (WiFi) client IP interface chip; and, aserial bus interface chip that implements variants of RS232 or RS485,depending on the specific Security Panel.

The Cricket also implements the full PanelConnect APIs such that it canperform the same functions as the case where the gateway implements thePanelConnect APIs. In this embodiment, the touchscreen core application1410 calls functions in the remote service APIs 1412 (such assetArmState( )). These functions in turn couple or connect to the remoteCricket through a standard IP connection (“Cricket IP Link”) (e.g.,Ethernet, Homeplug, the gateway's proprietary Wifi network, etc.). TheCricket in turn implements the PanelConnect API, which responds to therequest from the touchscreen core application, and performs theappropriate function using the proprietary panel interface. Thisinterface uses either the wireless or wired proprietary protocol for thespecific security panel and/or sensors.

FIG. 15 is a flow diagram of a method of integrating an external controland management application system with an existing security system,under an embodiment. Operations begin when the system is powered on1510, involving at a minimum the power-on of the gateway device, andoptionally the power-on of the connection between the gateway device andthe remote servers. The gateway device initiates 1520 a software and RFsequence to locate the extant security system. The gateway and installerinitiate and complete 1530 a sequence to ‘learn’ the gateway into thesecurity system as a valid and authorized control device. The gatewayinitiates 1540 another software and RF sequence of instructions todiscover and learn the existence and capabilities of existing RF deviceswithin the extant security system, and store this information in thesystem. These operations under the system of an embodiment are describedin further detail below.

Unlike conventional systems that extend an existing security system, thesystem of an embodiment operates utilizing the proprietary wirelessprotocols of the security system manufacturer. In one illustrativeembodiment, the gateway is an embedded computer with an IP LAN and WANconnection and a plurality of RF transceivers and software protocolmodules capable of communicating with a plurality of security systemseach with a potentially different RF and software protocol interface.After the gateway has completed the discovery and learning 1540 ofsensors and has been integrated 1550 as a virtual control device in theextant security system, the system becomes operational. Thus, thesecurity system and associated sensors are presented 1550 as accessibledevices to a potential plurality of user interface subsystems.

The system of an embodiment integrates 1560 the functionality of theextant security system with other non-security devices including but notlimited to IP cameras, touchscreens, lighting controls, door lockingmechanisms, which may be controlled via RF, wired, or powerline-basednetworking mechanisms supported by the gateway or servers.

The system of an embodiment provides a user interface subsystem 1570enabling a user to monitor, manage, and control the system andassociated sensors and security systems. In an embodiment of the system,a user interface subsystem is an HTML/XML/Javascript/Java/AJAX/Flashpresentation of a monitoring and control application, enabling users toview the state of all sensors and controllers in the extant securitysystem from a web browser or equivalent operating on a computer, PDA,mobile phone, or other consumer device.

In another illustrative embodiment of the system described herein, auser interface subsystem is an HTML/XML/Javascript/Java/AJAXpresentation of a monitoring and control application, enabling users tocombine the monitoring and control of the extant security system andsensors with the monitoring and control of non-security devicesincluding but not limited to IP cameras, touchscreens, lightingcontrols, door locking mechanisms.

In another illustrative embodiment of the system described herein, auser interface subsystem is a mobile phone application enabling users tomonitor and control the extant security system as well as othernon-security devices.

In another illustrative embodiment of the system described herein, auser interface subsystem is an application running on a keypad ortouchscreen device enabling users to monitor and control the extantsecurity system as well as other non-security devices.

In another illustrative embodiment of the system described herein, auser interface subsystem is an application operating on a TV or set-topbox connected to a TV enabling users to monitor and control the extantsecurity system as well as other non-security devices.

FIG. 16 is a block diagram of an integrated security system 1600wirelessly interfacing to proprietary security systems, under anembodiment. A security system 1610 is coupled or connected to a Gateway1620, and from Gateway 1620 coupled or connected to a plurality ofinformation and content sources across a network 1630 including one ormore web servers 1640, system databases 1650, and applications servers1660. While in one embodiment network 1630 is the Internet, includingthe World Wide Web, those of skill in the art will appreciate thatnetwork 1630 may be any type of network, such as an intranet, anextranet, a virtual private network (VPN), a mobile network, or anon-TCP/IP based network.

Moreover, other elements of the system of an embodiment may beconventional, well-known elements that need not be explained in detailherein. For example, security system 1610 could be any type home orbusiness security system, such devices including but not limited to astandalone RF home security system or a non-RF-capable wired homesecurity system with an add-on RF interface module. In the integratedsecurity system 1600 of this example, security system 1610 includes anRF-capable wireless security panel (WSP) 1611 that acts as the mastercontroller for security system 1610. Well-known examples of such a WSPinclude the GE Security Concord, Networx, and Simon panels, theHoneywell Vista and Lynx panels, and similar panels from DSC and Napco,to name a few. A wireless module 1614 includes the RF hardware andprotocol software necessary to enable communication with and control ofa plurality of wireless devices 1613. WSP 1611 may also manage wireddevices 1614 physically connected to WSP 1611 with an RS232 or RS485 orEthernet connection or similar such wired interface.

In an implementation consistent with the systems and methods describedherein, Gateway 1620 provides the interface between security system 1610and LAN and/or WAN for purposes of remote control, monitoring, andmanagement. Gateway 1620 communicates with an external web server 1640,database 1650, and application server 1660 over network 1630 (which maycomprise WAN, LAN, or a combination thereof). In this example system,application logic, remote user interface functionality, as well as userstate and account are managed by the combination of these remoteservers. Gateway 1620 includes server connection manager 1621, asoftware interface module responsible for all server communication overnetwork 1630. Event manager 1622 implements the main event loop forGateway 1620, processing events received from device manager 1624(communicating with non-security system devices including but notlimited to IP cameras, wireless thermostats, or remote door locks).Event manager 1622 further processes events and control messages fromand to security system 1610 by utilizing WSP manager 1623.

WSP manager 1623 and device manager 1624 both rely upon wirelessprotocol manager 1626 which receives and stores the proprietary orstandards-based protocols required to support security system 1610 aswell as any other devices interfacing with gateway 1620. WSP manager1623 further utilizes the comprehensive protocols and interfacealgorithms for a plurality of security systems 1610 stored in the WSP DBclient database associated with wireless protocol manager 1626. Thesevarious components implement the software logic and protocols necessaryto communicate with and manager devices and security systems 1610.Wireless Transceiver hardware modules 1625 are then used to implementthe physical RF communications link to such devices and security systems1610. An illustrative wireless transceiver 1625 is the GE SecurityDialog circuit board, implementing a 319.5 MHz two-way RF transceivermodule. In this example, RF Link 1670 represents the 319.5 MHz RFcommunication link, enabling gateway 1620 to monitor and control WSP1611 and associated wireless and wired devices 1613 and 1614,respectively.

In one embodiment, server connection manager 1621 requests and receivesa set of wireless protocols for a specific security system 1610 (anillustrative example being that of the GE Security Concord panel andsensors) and stores them in the WSP DB portion of the wireless protocolmanager 1626. WSP manager 1623 then utilizes such protocols fromwireless protocol manager 1626 to initiate the sequence of processesdetailed in FIG. 15 and FIG. 16 for learning gateway 1620 into securitysystem 1610 as an authorized control device. Once learned in, asdescribed with reference to FIG. 16 (and above), event manager 1622processes all events and messages detected by the combination of WSPmanager 1623 and the GE Security wireless transceiver module 1625.

In another embodiment, gateway 1620 incorporates a plurality of wirelesstransceivers 1625 and associated protocols managed by wireless protocolmanager 1626. In this embodiment events and control of multipleheterogeneous devices may be coordinated with WSP 1611, wireless devices1613, and wired devices 1614. For example a wireless sensor from onemanufacturer may be utilized to control a device using a differentprotocol from a different manufacturer.

In another embodiment, gateway 1620 incorporates a wired interface tosecurity system 1610, and incorporates a plurality of wirelesstransceivers 1625 and associated protocols managed by wireless protocolmanager 1626. In this embodiment events and control of multipleheterogeneous devices may be coordinated with WSP 1611, wireless devices1613, and wired devices 1614.

Of course, while an illustrative embodiment of an architecture of thesystem of an embodiment is described in detail herein with respect toFIG. 16, one of skill in the art will understand that modifications tothis architecture may be made without departing from the scope of thedescription presented herein. For example, the functionality describedherein may be allocated differently between client and server, oramongst different server or processor-based components. Likewise, theentire functionality of the gateway 1620 described herein could beintegrated completely within an existing security system 1610. In suchan embodiment, the architecture could be directly integrated with asecurity system 1610 in a manner consistent with the currently describedembodiments.

FIG. 17 is a flow diagram for wirelessly ‘learning’ the Gateway into anexisting security system and discovering extant sensors, under anembodiment. The learning interfaces gateway 1620 with security system1610. Gateway 1620 powers up 1710 and initiates software sequences 1720and 1725 to identify accessible WSPs 1611 and wireless devices 1613,respectively (e.g., one or more WSPs and/or devices within range ofgateway 1620). Once identified, WSP 1611 is manually or automaticallyset into ‘learn mode’ 1730, and gateway 1620 utilizes availableprotocols to add 1740 itself as an authorized control device in securitysystem 1610. Upon successful completion of this task, WSP 1611 ismanually or automatically removed from ‘learn mode’ 1750.

Gateway 1620 utilizes the appropriate protocols to mimic 1760 the firstidentified device 1614. In this operation gateway 1620 identifies itselfusing the unique or pseudo-unique identifier of the first found device1614, and sends an appropriate change of state message over RF Link1670. In the event that WSP 1611 responds to this change of statemessage, the device 1614 is then added 1770 to the system in database1650. Gateway 1620 associates 1780 any other information (such as zonename or token-based identifier) with this device 1614 in database 1650,enabling gateway 1620, user interface modules, or any application toretrieve this associated information.

In the event that WSP 1611 does not respond to the change of statemessage, the device 1614 is not added 1770 to the system in database1650, and this device 1614 is identified as not being a part of securitysystem 1610 with a flag, and is either ignored or added as anindependent device, at the discretion of the system provisioning rules.Operations hereunder repeat 1785 operations 1760, 1770, 1780 for alldevices 1614 if applicable. Once all devices 1614 have been tested inthis way, the system begins operation 1790.

In another embodiment, gateway 1620 utilizes a wired connection to WSP1611, but also incorporates a wireless transceiver 1625 to communicatedirectly with devices 1614. In this embodiment, operations under 1720above are removed, and operations under 1740 above are modified so thesystem of this embodiment utilizes wireline protocols to add itself asan authorized control device in security system 1610.

A description of an example embodiment follows in which the Gateway(FIG. 16, element 1620) is the iHub available from iControl Networks,Palo Alto, Calif., and described in detail herein. In this example thegateway is “automatically” installed with a security system.

The automatic security system installation begins with the assignment ofan authorization key to components of the security system (e.g.,gateway, kit including the gateway, etc.). The assignment of anauthorization key is done in lieu of creating a user account. Aninstaller later places the gateway in a user's premises along with thepremises security system. The installer uses a computer to navigate to aweb portal (e.g., integrated security system web interface), logs in tothe portal, and enters the authorization key of the installed gatewayinto the web portal for authentication. Once authenticated, the gatewayautomatically discovers devices at the premises (e.g., sensors, cameras,light controls, etc.) and adds the discovered devices to the system or“network”. The installer assigns names to the devices, and testsoperation of the devices back to the server (e.g., did the door open,did the camera take a picture, etc.). The security device information isoptionally pushed or otherwise propagated to a security panel and/or tothe server network database. The installer finishes the installation,and instructs the end user on how to create an account, username, andpassword. At this time the user enters the authorization key whichvalidates the account creation (uses a valid authorization key toassociate the network with the user's account). New devices maysubsequently be added to the security network in a variety of ways(e.g., user first enters a unique ID for each device/sensor and names itin the server, after which the gateway can automatically discover andconfigure the device).

A description of another example embodiment follows in which thesecurity system (FIG. 16, element 1610) is a Dialog system and the WSP(FIG. 16, element 1611) is a SimonXT available from General ElectricSecurity, and the Gateway (FIG. 16, element 1620) is the iHub availablefrom iControl Networks, Palo Alto, Calif., and described in detailherein. Descriptions of the install process for the SimonXT and iHub arealso provided below.

GE Security's Dialog network is one of the most widely deployed andtested wireless security systems in the world. The physical RF networkis based on a 319.5 MHz unlicensed spectrum, with a bandwidth supportingup to 19 Kbps communications. Typical use of this bandwidth—even inconjunction with the integrated security system—is far less than that.Devices on this network can support either one-way communication (eithera transmitter or a receiver) or two-way communication (a transceiver).Certain GE Simon, Simon XT, and Concord security control panelsincorporate a two-way transceiver as a standard component. The gatewayalso incorporates the same two-way transceiver card. The physical linklayer of the network is managed by the transceiver module hardware andfirmware, while the coded payload bitstreams are made available to theapplication layer for processing.

Sensors in the Dialog network typically use a 60-bit protocol forcommunicating with the security panel transceiver, while security systemkeypads and the gateway use the encrypted 80-bit protocol. The Dialognetwork is configured for reliability, as well as low-power usage. Manydevices are supervised, i.e. they are regularly monitored by the system‘master’ (typically a GE security panel), while still maintainingexcellent power usage characteristics. A typical door window sensor hasa battery life in excess of 5-7 years.

The gateway has two modes of operation in the Dialog network: a firstmode of operation is when the gateway is configured or operates as a‘slave’ to the GE security panel; a second mode of operation is when thegateway is configured or operates as a ‘master’ to the system in theevent a security panel is not present. In both configurations, thegateway has the ability to ‘listen’ to network traffic, enabling thegateway to continually keep track of the status of all devices in thesystem. Similarly, in both situations the gateway can address andcontrol devices that support setting adjustments (such as the GEwireless thermostat).

In the configuration in which the gateway acts as a ‘slave’ to thesecurity panel, the gateway is ‘learned into’ the system as a GEwireless keypad. In this mode of operation, the gateway emulates asecurity system keypad when managing the security panel, and can querythe security panel for status and ‘listen’ to security panel events(such as alarm events).

The gateway incorporates an RF Transceiver manufactured by GE Security,but is not so limited. This transceiver implements the Dialog protocolsand handles all network message transmissions, receptions, and timing.As such, the physical, link, and protocol layers of the communicationsbetween the gateway and any GE device in the Dialog network are totallycompliant with GE Security specifications.

At the application level, the gateway emulates the behavior of a GEwireless keypad utilizing the GE Security 80-bit encrypted protocol, andonly supported protocols and network traffic are generated by thegateway. Extensions to the Dialog RF protocol of an embodiment enablefull control and configuration of the panel, and iControl can bothautomate installation and sensor enrollment as well as directconfiguration downloads for the panel under these protocol extensions.

As described above, the gateway participates in the GE Security networkat the customer premises. Because the gateway has intelligence and atwo-way transceiver, it can ‘hear’ all of the traffic on that network.The gateway makes use of the periodic sensor updates, state changes, andsupervisory signals of the network to maintain a current state of thepremises. This data is relayed to the integrated security system server(e.g., FIG. 2, element 260) and stored in the event repository for useby other server components. This usage of the GE Security RF network iscompletely non-invasive; there is no new data traffic created to supportthis activity.

The gateway can directly (or indirectly through the Simon XT panel)control two-way devices on the network. For example, the gateway candirect a GE Security Thermostat to change its setting to ‘Cool’ from‘Off’, as well as request an update on the current temperature of theroom. The gateway performs these functions using the existing GE Dialogprotocols, with little to no impact on the network; a gateway devicecontrol or data request takes only a few dozen bytes of data in anetwork that can support 19 Kbps.

By enrolling with the Simon XT as a wireless keypad, as describedherein, the gateway includes data or information of all alarm events, aswell as state changes relevant to the security panel. This informationis transferred to the gateway as encrypted packets in the same way thatthe information is transferred to all other wireless keypads on thenetwork.

Because of its status as an authorized keypad, the gateway can alsoinitiate the same panel commands that a keypad can initiate. Forexample, the gateway can arm or disarm the panel using the standardDialog protocol for this activity. Other than the monitoring of standardalarm events like other network keypads, the only incremental datatraffic on the network as a result of the gateway is the infrequentremote arm/disarm events that the gateway initiates, or infrequentqueries on the state of the panel.

The gateway is enrolled into the Simon XT panel as a ‘slave’ devicewhich, in an embodiment, is a wireless keypad. This enables the gatewayfor all necessary functionality for operating the Simon XT systemremotely, as well as combining the actions and information ofnon-security devices such as lighting or door locks with GE Securitydevices. The only resource taken up by the gateway in this scenario isone wireless zone (sensor ID).

The gateway of an embodiment supports three forms of sensor and panelenrollment/installation into the integrated security system, but is notlimited to this number of enrollment/installation options. Theenrollment/installation options of an embodiment include installerinstallation, kitting, and panel, each of which is described below.

Under the installer option, the installer enters the sensor IDs at timeof installation into the integrated security system web portal oriScreen. This technique is supported in all configurations andinstallations.

Kits can be pre-provisioned using integrated security systemprovisioning applications when using the kitting option. At kittingtime, multiple sensors are automatically associated with an account, andat install time there is no additional work required.

In the case where a panel is installed with sensors already enrolled(i.e. using the GE Simon XT enrollment process), the gateway has thecapability to automatically extract the sensor information from thesystem and incorporate it into the user account on the integratedsecurity system server.

The gateway and integrated security system of an embodiment uses anauto-learn process for sensor and panel enrollment in an embodiment. Thedeployment approach of an embodiment can use additional interfaces thatGE Security is adding to the Simon XT panel. With these interfaces, thegateway has the capability to remotely enroll sensors in the panelautomatically. The interfaces include, but are not limited to, thefollowing: EnrollDevice(ID, type, name, zone, group);SetDeviceParameters(ID, type, Name, zone, group),GetDeviceParameters(zone); and RemoveDevice(zone).

The integrated security system incorporates these new interfaces intothe system, providing the following install process. The install processcan include integrated security system logistics to handle kitting andpre-provisioning. Pre-kitting and logistics can include apre-provisioning kitting tool provided by integrated security systemthat enables a security system vendor or provider (“provider”) to offerpre-packaged initial ‘kits’. This is not required but is recommended forsimplifying the install process. This example assumes a ‘Basic’ kit ispreassembled and includes one (1) Simon XT, three (3) Door/windowsensors, one (1) motion sensor, one (1) gateway, one (1) keyfob, two (2)cameras, and ethernet cables. The kit also includes a sticker page withall Zones (1-24) and Names (full name list).

The provider uses the integrated security system kitting tool toassemble ‘Basic’ kit packages. The contents of different types ofstarter kits may be defined by the provider. At the distributionwarehouse, a worker uses a bar code scanner to scan each sensor and thegateway as it is packed into the box. An ID label is created that isattached to the box. The scanning process automatically associates allthe devices with one kit, and the new ID label is the unique identifierof the kit. These boxes are then sent to the provider for distributionto installer warehouses. Individual sensors, cameras, etc. are also sentto the provider installer warehouse. Each is labeled with its ownbarcode/ID.

An installation and enrollment procedure of a security system includinga gateway is described below as one example of the installation process.

-   1. Order and Physical Install Process    -   a. Once an order is generated in the iControl system, an account        is created and an install ticket is created and sent        electronically to the provider for assignment to an installer.    -   b. The assigned installer picks up his/her ticket(s) and fills        his/her truck with Basic and/or Advanced starter kits. He/she        also keeps a stock of individual sensors, cameras, iHubs, Simon        XTs, etc. Optionally, the installer can also stock homeplug        adapters for problematic installations.    -   c. The installer arrives at the address on the ticket, and pulls        out the Basic kit. The installer determines sensor locations        from a tour of the premises and discussion with the homeowner.        At this point assume the homeowner requests additional equipment        including an extra camera, two (2) additional door/window        sensors, one (1) glass break detector, and one (1) smoke        detector.    -   d. Installer mounts SimonXT in the kitchen or other location in        the home as directed by the homeowner, and routes the phone line        to Simon XT if available. GPRS and Phone numbers pre-programmed        in SimonXT to point to the provider Central Monitoring Station        (CMS).    -   e. Installer places gateway in the home in the vicinity of a        router and cable modem. Installer installs an ethernet line from        gateway to router and plugs gateway into an electrical outlet.-   2. Associate and Enroll gateway into SimonXT    -   a. Installer uses either his/her own laptop plugged into router,        or homeowners computer to go to the integrated security system        web interface and log in with installer ID/pass.    -   b. Installer enters ticket number into admin interface, and        clicks ‘New Install’ button. Screen prompts installer for kit ID        (on box's barcode label).    -   c. Installer clicks ‘Add SimonXT’. Instructions prompt installer        to put Simon XT into install mode, and add gateway as a wireless        keypad. It is noted that this step is for security only and can        be automated in an embodiment.    -   d. Installer enters the installer code into the Simon XT.        Installer Learns ‘gateway’ into the panel as a wireless keypad        as a group 1 device.    -   e. Installer goes back to Web portal, and clicks the ‘Finished        Adding SimonXT’ button.-   3. Enroll Sensors into SimonXT via iControl    -   a. All devices in the Basic kit are already associated with the        user's account.    -   b. For additional devices, Installer clicks ‘Add Device’ and        adds the additional camera to the user's account (by typing in        the camera ID/Serial #).    -   c. Installer clicks ‘Add Device’ and adds other sensors (two (2)        door/window sensors, one (1) glass break sensor, and one (1)        smoke sensor) to the account (e.g., by typing in IDs).    -   d. As part of Add Device, Installer assigns zone, name, and        group to the sensor. Installer puts appropriate Zone and Name        sticker on the sensor temporarily.    -   e. All sensor information for the account is pushed or otherwise        propagated to the iConnect server, and is available to propagate        to CMS automation software through the CMS application        programming interface (API).    -   f. Web interface displays ‘Installing Sensors in System . . . ’        and automatically adds all of the sensors to the Simon XT panel        through the GE RF link.    -   g. Web interface displays ‘Done Installing’→all sensors show        green.-   4. Place and Tests Sensors in Home    -   a. Installer physically mounts each sensor in its desired        location, and removes the stickers.    -   b. Installer physically mounts WiFi cameras in their location        and plugs into AC power. Optional fishing of low voltage wire        through wall to remove dangling wires. Camera transformer is        still plugged into outlet but wire is now inside the wall.    -   c. Installer goes to Web interface and is prompted for automatic        camera install. Each camera is provisioned as a private,        encrypted Wifi device on the gateway secured sandbox network,        and firewall NAT traversal is initiated. Upon completion the        customer is prompted to test the security system.    -   d. Installer selects the ‘Test System’ button on the web        portal—the SimonXT is put into Test mode by the gateway over GE        RF.    -   e. Installer manually tests the operation of each sensor,        receiving an audible confirmation from SimonXT.    -   f. gateway sends test data directly to CMS over broadband link,        as well as storing the test data in the user's account for        subsequent report generation.    -   g. Installer exits test mode from the Web portal.-   5. Installer instructs customer on use of the Simon XT, and shows    customer how to log into the iControl web and mobile portals.    Customer creates a username/password at this time.-   6. Installer instructs customer how to change Simon XT user code    from the Web interface. Customer changes user code which is pushed    to SimonXT automatically over GE RF.

An installation and enrollment procedure of a security system includinga gateway is described below as an alternative example of theinstallation process. This installation process is for use for enrollingsensors into the SimonXT and integrated security system and iscompatible with all existing GE Simon panels.

The integrated security system supports all pre-kitting functionalitydescribed in the installation process above. However, for the purpose ofthe following example, no kitting is used.

-   -   1. Order and Physical Install Process        -   a. Once an order is generated in the iControl system, an            account is created and an install ticket is created and sent            electronically to the security system provider for            assignment to an installer.        -   b. The assigned installer picks up his/her ticket(s) and            fills his/her truck with individual sensors, cameras, iHubs,            Simon XTs, etc. Optionally, the installer can also stock            homeplug adapters for problematic installations.        -   c. The installer arrives at the address on the ticket, and            analyzes the house and talks with the homeowner to determine            sensor locations. At this point assume the homeowner            requests three (3) cameras, five (5) door/window sensors,            one (1) glass break detector, one (1) smoke detector, and            one (1) keyfob.        -   d. Installer mounts SimonXT in the kitchen or other location            in the home. The installer routes a phone line to Simon XT            if available. GPRS and Phone numbers are pre-programmed in            SimonXT to point to the provider CMS.        -   e. Installer places gateway in home in the vicinity of a            router and cable modem, and installs an ethernet line from            gateway to the router, and plugs gateway into an electrical            outlet.    -   2. Associate and Enroll gateway into SimonXT        -   a. Installer uses either his/her own laptop plugged into            router, or homeowners computer to go to the integrated            security system web interface and log in with an installer            ID/pass.        -   b. Installer enters ticket number into admin interface, and            clicks ‘New Install’ button. Screen prompts installer to add            devices.        -   c. Installer types in ID of gateway, and it is associated            with the user's account.        -   d. Installer clicks ‘Add Device’ and adds the cameras to the            user's account (by typing in the camera ID/Serial #).        -   e. Installer clicks ‘Add SimonXT’. Instructions prompt            installer to put Simon XT into install mode, and add gateway            as a wireless keypad.        -   f. Installer goes to Simon XT and enters the installer code            into the Simon XT. Learns ‘gateway’ into the panel as a            wireless keypad as group 1 type sensor.        -   g. Installer returns to Web portal, and clicks the ‘Finished            Adding SimonXT’ button.        -   h. Gateway now is alerted to all subsequent installs over            the security system RF.    -   3. Enroll Sensors into SimonXT via iControl        -   a. Installer clicks ‘Add Simon XT Sensors’—Displays            instructions for adding sensors to Simon XT.        -   b. Installer goes to Simon XT and uses Simon XT install            process to add each sensor, assigning zone, name, group.            These assignments are recorded for later use.        -   c. The gateway automatically detects each sensor addition            and adds the new sensor to the integrated security system.        -   d. Installer exits install mode on the Simon XT, and returns            to the Web portal.        -   e. Installer clicks ‘Done Adding Devices’.        -   f. Installer enters zone/sensor naming from recorded notes            into integrated security system to associate sensors to            friendly names.        -   g. All sensor information for the account is pushed to the            iConnect server, and is available to propagate to CMS            automation software through the CMS API.    -   4. Place and Tests Sensors in Home        -   a. Installer physically mounts each sensor in its desired            location.        -   b. Installer physically mounts Wifi cameras in their            location and plugs into AC power. Optional fishing of low            voltage wire through wall to remove dangling wires. Camera            transformer is still plugged into outlet but wire is now            inside the wall.        -   c. Installer puts SimonXT into Test mode from the keypad.        -   d. Installer manually tests the operation of each sensor,            receiving an audible confirmation from SimonXT.        -   e. Installer exits test mode from the Simon XT keypad.        -   f. Installer returns to web interface and is prompted to            automatically set up cameras. After waiting for completion            cameras are now provisioned and operational.    -   5. Installer instructs customer on use of the Simon XT, and        shows customer how to log into the integrated security system        web and mobile portals. Customer creates a username/password at        this time.    -   6. Customer and Installer observe that all sensors/cameras are        green.    -   7. Installer instructs customer how to change Simon XT user code        from the keypad. Customer changes user code and stores in        SimonXT.    -   8. The first time the customer uses the web portal to Arm/Disarm        system the web interface prompts the customer for the user code,        which is then stored securely on the server. In the event the        user code is changed on the panel the web interface once again        prompts the customer.

The panel of an embodiment can be programmed remotely. The CMS pushesnew programming to SimonXT over a telephone or GPRS link. Optionally,iControl and GE provide a broadband link or coupling to the gateway andthen a link from the gateway to the Simon XT over GE RF.

In addition to the configurations described above, the gateway of anembodiment supports takeover configurations in which it is introduced oradded into a legacy security system. A description of example takeoverconfigurations follow in which the security system (FIG. 2, element 210)is a Dialog system and the WSP (FIG. 2, element 211) is a GE Concordpanel (e.g., equipped with POTS, GE RF, and Superbus 2000 RS485interface (in the case of a Lynx takeover the Simon XT is used)available from General Electric Security. The gateway (FIG. 2, element220) in the takeover configurations is an iHub (e.g., equipped withbuilt-in 802.11b/g router, Ethernet Hub, GSM/GPRS card, RS485 interface,and iControl Honeywell-compatible RF card) available from iControlNetworks, Palo Alto, Calif. While components of particular manufacturersare used in this example, the embodiments are not limited to thesecomponents or to components from these vendors.

The security system can optionally include RF wireless sensors (e.g., GEwireless sensors utilizing the GE Dialog RF technology), IP cameras, aGE-iControl Touchscreen (the touchscreen is assumed to be an optionalcomponent in the configurations described herein, and is thus treatedseparately from the iHub; in systems in which the touchscreen is acomponent of the base security package, the integrated iScreen(available from iControl Networks, Palo Alto, Calif.) can be used tocombine iHub technology with the touchscreen in a single unit), andZ-Wave devices to name a few.

The takeover configurations described below assume takeover by a “new”system of an embodiment of a security system provided by another thirdparty vendor, referred to herein as an “original” or “legacy” system.Generally, the takeover begins with removal of the control panel andkeypad of the legacy system. A GE Concord panel is installed to replacethe control panel of the legacy system along with an iHub with GPRSModem. The legacy system sensors are then connected or wired to theConcord panel, and a GE keypad or touchscreen is installed to replacethe control panel of the legacy system. The iHub includes the iControlRF card, which is compatible with the legacy system. The iHub finds andmanages the wireless sensors of the legacy system, and learns thesensors into the Concord by emulating the corresponding GE sensors. TheiHub effectively acts as a relay for legacy wireless sensors.

Once takeover is complete, the new security system provides ahomogeneous system that removes the compromises inherent in taking overor replacing a legacy system. For example, the new system provides amodern touchscreen that may include additional functionality, newservices, and supports integration of sensors from variousmanufacturers. Furthermore, lower support costs can be realized becausecall centers, installers, etc. are only required to support onearchitecture. Additionally, there is minimal install cost because onlythe panel is required to be replaced as a result of the configurationflexibility offered by the iHub.

The system takeover configurations described below include but are notlimited to a dedicated wireless configuration, a dedicated wirelessconfiguration that includes a touchscreen, and a fished Ethernetconfiguration. Each of these configurations is described in detailbelow.

FIG. 18 is a block diagram of a security system in which the legacypanel is replaced with a GE Concord panel wirelessly coupled to an iHub,under an embodiment. All existing wired and RF sensors remain in place.The iHub is located near the Concord panel, and communicates with thepanel via the 802.11 link, but is not so limited. The iHub managescameras through a built-in 802.11 router. The iHub listens to theexisting RF HW sensors, and relays sensor information to the Concordpanel (emulating the equivalent GE sensor). The wired sensors of thelegacy system are connected to the wired zones on the control panel.

FIG. 19 is a block diagram of a security system in which the legacypanel is replaced with a GE Concord panel wirelessly coupled to an iHub,and a GE-iControl Touchscreen, under an embodiment. All existing wiredand RF sensors remain in place. The iHub is located near the Concordpanel, and communicates with the panel via the 802.11 link, but is notso limited. The iHub manages cameras through a built-in 802.11 router.The iHub listens to the existing RF HW sensors, and relays sensorinformation to the Concord panel (emulating the equivalent GE sensor).The wired sensors of the legacy system are connected to the wired zoneson the control panel.

The GE-iControl Touchscreen can be used with either of an 802.11connection or Ethernet connection with the iHub. Because the takeoverinvolves a GE Concord panel (or Simon XT), the touchscreen is always anoption. No extra wiring is required for the touchscreen as it can usethe 4-wire set from the replaced keypad of the legacy system. Thisprovides power, battery backup (through Concord), and data link (RS485Superbus 2000) between Concord and touchscreen. The touchscreen receivesits broadband connectivity through the dedicated 802.11 link to theiHub.

FIG. 20 is a block diagram of a security system in which the legacypanel is replaced with a GE Concord panel connected to an iHub via anEthernet coupling, under an embodiment. All existing wired and RFsensors remain in place. The iHub is located near the Concord panel, andwired to the panel using a 4-wire SUperbus 2000 (RS485) interface, butis not so limited. The iHub manages cameras through a built-in 802.11router. The iHub listens to the existing RF HW sensors, and relayssensor information to the Concord panel (emulating the equivalent GEsensor). The wired sensors of the legacy system are connected to thewired zones on the control panel.

The takeover installation process is similar to the installation processdescribed above, except the control panel of the legacy system isreplaced; therefore, only the differences with the installationdescribed above are provided here. The takeover approach of anembodiment uses the existing RS485 control interfaces that GE Securityand iControl support with the iHub, touchscreen, and Concord panel. Withthese interfaces, the iHub is capable of automatically enrolling sensorsin the panel. The exception is the leverage of an iControl RF cardcompatible with legacy systems to ‘takeover’ existing RF sensors. Adescription of the takeover installation process follows.

During the installation process, the iHub uses an RF Takeover Card toautomatically extract all sensor IDs, zones, and names from the legacypanel. The installer removes connections at the legacy panel fromhardwired wired sensors and labels each with the zone. The installerpulls the legacy panel and replaces it with the GE Concord panel. Theinstaller also pulls the existing legacy keypad and replaces it witheither a GE keypad or a GE-iControl touchscreen. The installer connectslegacy hardwired sensors to appropriate wired zone (from labels) on theConcord. The installer connects the iHub to the local network andconnects the iHub RS485 interface to the Concord panel. The iHubautomatically ‘enrolls’ legacy RF sensors into the Concord panel as GEsensors (maps IDs), and pushes or otherwise propagates other informationgathered from HW panel (zone, name, group). The installer performs atest of all sensors back to CMS. In operation, the iHub relays legacysensor data to the Concord panel, emulating equivalent GE sensorbehavior and protocols.

The areas of the installation process particular to the legacy takeoverinclude how the iHub extracts sensor info from the legacy panel and howthe iHub automatically enrolls legacy RF sensors and populates Concordwith wired zone information. Each of these areas is described below.

In having the iHub extract sensor information from the legacy panel, theinstaller ‘enrolls’ iHub into the legacy panel as a wireless keypad (useinstall code and house ID—available from panel). The iHub legacy RFTakeover Card is a compatible legacy RF transceiver. The installer usesthe web portal to place iHub into ‘Takeover Mode’, and the web portalthe automatically instructs the iHub to begin extraction. The iHubqueries the panel over the RF link (to get all zone information for allsensors, wired and RF). The iHub then stores the legacy sensorinformation received during the queries on the iConnect server.

The iHub also automatically enrolls legacy RF sensors and populatesConcord with wired zone information. In so doing, the installer selects‘Enroll legacy Sensors into Concord’ (next step in ‘Takeover’ process onweb portal). The iHub automatically queries the iConnect server, anddownloads legacy sensor information previously extracted. The downloadedinformation includes an ID mapping from legacy ID to ‘spoofed’ GE ID.This mapping is stored on the server as part of the sensor information(e.g., the iConnect server knows that the sensor is a legacy sensoracting in GE mode). The iHub instructs Concord to go into install mode,and sends appropriate Superbus 2000 commands for sensor learning to thepanel. For each sensor, the ‘spoofed’ GE ID is loaded, and zone, name,and group are set based on information extracted from legacy panel. Uponcompletion, the iHub notifies the server, and the web portal is updatedto reflect next phase of Takeover (e.g., ‘Test Sensors’).

Sensors are tested in the same manner as described above. When a HWsensor is triggered, the signal is captured by the iHub legacy RFTakeover Card, translated to the equivalent GE RF sensor signal, andpushed to the panel as a sensor event on the SuperBus 2000 wires.

In support of remote programming of the panel, CMS pushes newprogramming to Concord over a phone line, or to the iConnect CMS/AlarmServer API, which in turn pushes the programming to the iHub. The iHubuses the Concord Superbus 2000 RS485 link to push the programming to theConcord panel.

FIG. 21 is a flow diagram for automatic takeover 2100 of a securitysystem, under an embodiment. Automatic takeover includes establishing2102 a wireless coupling between a takeover component running under aprocessor and a first controller of a security system installed at afirst location. The security system includes some number of securitysystem components coupled to the first controller. The automatictakeover includes automatically extracting 2104 security data of thesecurity system from the first controller via the takeover component.The automatic takeover includes automatically transferring 2106 thesecurity data to a second controller and controlling loading of thesecurity data into the second controller. The second controller iscoupled to the security system components and replaces the firstcontroller.

FIG. 22 is a flow diagram for automatic takeover 2200 of a securitysystem, under an alternative embodiment. Automatic takeover includesautomatically forming 2202 a security network at a first location byestablishing a wireless coupling between a security system and agateway. The gateway of an embodiment includes a takeover component. Thesecurity system of an embodiment includes security system components.The automatic takeover includes automatically extracting 2204 securitydata of the security system from a first controller of the securitysystem. The automatic takeover includes automatically transferring 2206the security data to a second controller. The second controller of anembodiment is coupled to the security system components and replaces thefirst controller.

Embodiments described herein include a method comprising receiving at asecurity server a first signal from a security system. The method of anembodiment includes initiating a heartbeat signal that monitors healthof the security system. The method of an embodiment comprises detectinga failure of the heartbeat signal and, in response, generating at thesecurity server a report and sending the report to a central monitoringstation. The report is an electronic report that indicates failure ofthe security system.

Embodiments described herein include a method comprising: receiving at asecurity server a first signal from a security system; initiating aheartbeat signal that monitors health of the security system; anddetecting a failure of the heartbeat signal and, in response, generatingat the security server a report and sending the report to a centralmonitoring station, wherein the report is an electronic report thatindicates failure of the security system.

The heartbeat signal of an embodiment is initiated in response to thefirst signal.

The first signal of an embodiment indicates arming of the securitysystem.

The first signal of an embodiment indicates a pending alarm of thesecurity system.

The method of an embodiment comprises generating an alarm in response tothe report.

The method of an embodiment comprises receiving a second signal at thesecurity system, and sending data of the second signal to the securityserver, the second signal indicating a potential alarm event is pending.

The method of an embodiment comprises generating at the security servera second report and sending the second report to the central monitoringstation when the detecting of a failure occurs after receipt of thesecond signal.

The second report of an embodiment is an electronic report thatindicates failure of the security system while the potential alarm eventis pending.

The method of an embodiment comprises receiving a third signal from thesecurity system and, in response, terminating the heartbeat signal, thethird signal indicating disarming of the security system.

The method of an embodiment comprises generating an alarm in response tothe second report when the third signal fails to be received within atime period.

The security server of an embodiment initiates the heartbeat signal.

The security system of an embodiment monitors for the heartbeat signal.

The central monitoring station of an embodiment initiates the heartbeatsignal.

The security system of an embodiment monitors for the heartbeat signal.

The security system of an embodiment initiates the heartbeat signal.

The security server of an embodiment monitors for the heartbeat signal.

Embodiments described herein include a method comprising receiving at asecurity server a first signal from a security system. The first signalindicates arming of the security system. The method of an embodimentinitiates a heartbeat signal that monitors health of the securitysystem. The method of an embodiment detects a failure of the heartbeatsignal and, in response, generates at the security server a report andsends the report to a central monitoring station. The report of anembodiment is an electronic report that indicates failure of thesecurity system.

Embodiments described herein include a method comprising: receiving at asecurity server a first signal from a security system, the first signalindicating arming of the security system; initiating a heartbeat signalthat monitors health of the security system; and detecting a failure ofthe heartbeat signal and, in response, generating at the security servera report and sending the report to a central monitoring station, whereinthe report is an electronic report that indicates failure of thesecurity system.

The method of an embodiment comprises initiating the heartbeat signal inresponse to the first signal.

The method of an embodiment comprises generating an alarm in response tothe report.

The method of an embodiment comprises receiving a second signal at thesecurity system, and sending data of the second signal to the securityserver, the second signal indicating a potential alarm event is pending.

The method of an embodiment comprises generating at the security servera second report and sending the second report to the central monitoringstation when the detecting of a failure occurs after receipt of thesecond signal.

The second report of an embodiment is an electronic report thatindicates failure of the security system while the potential alarm eventis pending.

The method of an embodiment comprises receiving a third signal from thesecurity system and, in response, terminating the heartbeat signal, thethird signal indicating disarming of the security system.

The method of an embodiment comprises generating an alarm in response tothe second report when the third signal fails to be received within atime period.

The security server of an embodiment initiates the heartbeat signal.

The security system of an embodiment monitors for the heartbeat signal.

The central monitoring station of an embodiment initiates the heartbeatsignal.

The security system of an embodiment monitors for the heartbeat signal.

The security system of an embodiment initiates the heartbeat signal.

The security server of an embodiment monitors for the heartbeat signal.

Embodiments described herein comprise a method comprising receiving at asecurity server a first signal from a security system. The first signalindicates a pending alarm of the security system. The method of anembodiment initiates a heartbeat signal that monitors health of thesecurity system. The method of an embodiment detects a failure of theheartbeat signal and, in response, generates at the security server areport and sends the report to a central monitoring station. The reportof an embodiment is an electronic report that indicates failure of thesecurity system.

Embodiments described herein comprise a method comprising: receiving ata security server a first signal from a security system, the firstsignal indicating a pending alarm of the security system; initiating aheartbeat signal that monitors health of the security system; anddetecting a failure of the heartbeat signal and, in response, generatingat the security server a report and sending the report to a centralmonitoring station, wherein the report is an electronic report thatindicates failure of the security system.

Embodiments described herein comprise a method comprising generating aheartbeat signal between at least one of a security system, a securityserver, and a central monitoring station. The heartbeat signal of anembodiment monitors health of the security system. The method of anembodiment detects a failure of the heartbeat signal and, in response,generates at the security server a report and sends the report to thecentral monitoring station. The report of an embodiment is an electronicreport that indicates failure of the security system.

Embodiments described herein comprise a method comprising: generating aheartbeat signal between at least one of a security system, a securityserver, and a central monitoring station, wherein the heartbeat signalmonitors health of the security system; and detecting a failure of theheartbeat signal and, in response, generating at the security server areport and sending the report to the central monitoring station, whereinthe report is an electronic report that indicates failure of thesecurity system.

The method of an embodiment comprises receiving at the security server afirst signal from the security system, the first signal indicatingarming of the security system, wherein the generating of the heartbeatsignal is in response to the first signal.

The method of an embodiment comprises receiving at the security server afirst signal from the security system, the first signal indicating apending alarm of the security system, wherein the generating of theheartbeat signal is in response to the first signal.

Embodiments described herein include a system comprising a gatewaycoupled to a security system. The gateway and the security system are ata first location. The system of an embodiment comprises a securityserver at a second location different from the first location. Thesecurity server is coupled to the security system and receives a firstsignal from the security system. A heartbeat signal is initiated thatmonitors health of the security system. The security server detects afailure of the heartbeat signal and generates a report and sends thereport to a central monitoring station. The report is an electronicreport that indicates failure of the security system.

Embodiments described herein include a system comprising: a gatewaycoupled to a security system, wherein the gateway and the securitysystem are at a first location; and a security server at a secondlocation different from the first location, wherein the security serveris coupled to the security system and receives a first signal from thesecurity system, wherein a heartbeat signal is initiated that monitorshealth of the security system, wherein the security server detects afailure of the heartbeat signal and generates a report and sends thereport to a central monitoring station, wherein the report is anelectronic report that indicates failure of the security system.

The heartbeat signal of an embodiment is initiated in response to thefirst signal.

The first signal of an embodiment indicates arming of the securitysystem.

The first signal of an embodiment indicates a pending alarm of thesecurity system.

The central monitoring station of an embodiment generates an alarm inresponse to the report.

The security system of an embodiment receives a second signal and sendsdata of the second signal to the security server, the second signalindicating a potential alarm event is pending.

The security server of an embodiment generates a second report and sendsthe second report to the central monitoring station when the detectionof a failure occurs after receipt of the second signal.

The second report of an embodiment is an electronic report thatindicates failure of the security system while the potential alarm eventis pending.

A third signal of an embodiment is received from the security systemand, in response, the heartbeat signal is terminated, the third signalindicating disarming of the security system.

An alarm of an embodiment is generated in response to the second reportwhen the third signal fails to be received within a time period.

The security server of an embodiment initiates the heartbeat signal.

The security system of an embodiment monitors for the heartbeat signal.

The central monitoring station of an embodiment initiates the heartbeatsignal.

The security system of an embodiment monitors for the heartbeat signal.

The security system of an embodiment initiates the heartbeat signal.

The security server of an embodiment monitors for the heartbeat signal.

The system of an embodiment comprises a security network that includesthe gateway coupled to a controller of the security system, wherein thesecurity system includes the controller coupled to a plurality ofsecurity system components and sensors installed at the first location,the security network comprising a plurality of premise devices at thefirst location coupled to the gateway, wherein the gatewayelectronically integrates data of the controller and the security systemcomponents that controls operation of the security system andinteroperability of the security system components, wherein the gatewaycontrols an exchange of data between the plurality of premise devicesand the security system components and sensors, wherein the securityserver is coupled to the security network via the gateway.

The system of an embodiment comprises a touchscreen that includes thegateway as a component of the touchscreen.

The security system of an embodiment is integrated into the touchscreen,the integrating comprising embedding an operating system of the securitysystem in at least one component of the touchscreen, the operatingsystem controlling operation of the security system.

A second component of the touchscreen of an embodiment dynamicallyupdates and replaces the operating system of the security system usingat least one file received via the at least one remote network.

The touchscreen of an embodiment is coupled to a subnetwork in thepremise, wherein the subnetwork includes the plurality of premisedevices and is independent from the security network.

The touchscreen of an embodiment automatically discovers and learns theplurality of premise devices into the security network, wherein thegateway separately controls communications between the plurality ofpremise devices and the plurality of security system components.

At least one component of the touchscreen of an embodiment generates thesubnetwork.

At least one component of the touchscreen of an embodiment controls anexchange of data between a first component of the security network and asecond component of one of the subnetwork and the remote network.

The security server of an embodiment stores and maintains objectscorresponding to at least one of the plurality of security systemcomponents and the plurality of premise devices.

The gateway of an embodiment is learned into the security system.

The gateway of an embodiment is a control device for controlling thesecurity system.

The gateway of an embodiment discovers existence of the plurality ofsecurity system components and sensors, learns capabilities of theplurality of security system components and sensors, and stores at thegateway information of the plurality of security system components andsensors.

The gateway of an embodiment is learned into the security system,wherein the gateway discovers existence of the plurality of securitysystem components and sensors, learns capabilities of the plurality ofsecurity system components and sensors, and stores at the gatewayinformation of the plurality of security system components and sensors.

The information of the plurality of security system components andsensors of an embodiment is stored at the gateway

The information of the plurality of security system components andsensors of an embodiment is stored at the security server.

The information of the plurality of security system components andsensors of an embodiment is stored at the gateway and the securityserver.

The gateway of an embodiment monitors data traffic of the securitysystem that includes sensor updates, state changes and supervisorysignals, wherein the data traffic comprises data flowing to and from theplurality of security system components and sensors, wherein the gatewaymaintains a current state of the first location using the data trafficof the security system.

The gateway of an embodiment sends information representing the datatraffic to the security server.

The system of an embodiment comprises a portal coupled to the gateway,wherein the portal provides access to the communications and thefunctions of the security network via remote client devices.

The system of an embodiment comprises an interface coupled to thesecurity network, wherein the interface allows control of the functionsof the security network from the remote client devices, wherein theremote client devices include one or more of personal computers,personal digital assistants, cellular telephones, and mobile computingdevices.

The gateway of an embodiment automatically discovers the security systemcomponents.

The gateway of an embodiment includes protocols of the security systemfrom the security server and uses the protocols to discover the securitysystem components.

The gateway of an embodiment automatically establishes thecommunications with the security system components.

The gateway of an embodiment includes a connection management component,the connection management component automatically establishing acoupling with the security system including the security systemcomponents.

The connection management component of an embodiment automaticallydiscovers the premise devices and automatically installs the premisedevices in the security network.

The connection management component of an embodiment automaticallyconfigures the premise devices for operation in the security network.

The gateway of an embodiment includes a rules component that managesrules of interaction between the gateway, the security systemcomponents, and the premise devices.

The gateway of an embodiment includes a device connect component thatincludes definitions of the security system components and the premisedevices.

The gateway of an embodiment is connected to a premise local areanetwork, and the premise local area network is coupled to a wide areanetwork via a premise router/firewall.

The gateway of an embodiment is coupled to premise local area networkvia a premise router/firewall, and the gateway is coupled to a wide areanetwork.

The gateway of an embodiment is coupled to the premise devices using awireless coupling.

The gateway of an embodiment is coupled to the security server via theinternet.

The gateway of an embodiment is coupled to a central monitoring stationcorresponding to the security system, wherein the central monitoringstation is located at a third location different from the first locationand the second location.

The security system of an embodiment is coupled to a central monitoringstation via a primary communication link, wherein the gateway is coupledto the central monitoring station via a secondary communication linkthat is different than the primary communication link.

The gateway of an embodiment transmits event data of the security systemcomponents and the premise devices to the central monitoring stationover the secondary communication link.

The event data of an embodiment comprises changes in device states of atleast one of security system components and premise devices, data of atleast one of security system components and premise devices, and datareceived by at least one of security system components and premisedevices.

The gateway of an embodiment transmits event data of the security systemto the central monitoring station over the secondary communication linkwhen the primary communication link is unavailable.

The secondary communication link of an embodiment includes a broadbandcoupling.

The secondary communication link of an embodiment includes a GeneralPacket Radio Service (GPRS) coupling.

The gateway of an embodiment transmits messages comprising event data ofthe security system components and the premise devices to remote clientdevices over the secondary communication link.

The event data of an embodiment comprises changes in device states of atleast one of security system components and premise devices, data of atleast one of security system components and premise devices, and datareceived by at least one of security system components and premisedevices.

The security server of an embodiment creates, modifies and terminatesusers corresponding to the security system.

The security server of an embodiment creates, modifies and terminatescouplings between the gateway and the security system components.

The security server of an embodiment creates, modifies and terminatescouplings between the gateway and the premise devices.

The security server of an embodiment performs creation, modification,deletion and configuration of the security system components.

The security server of an embodiment performs creation, modification,deletion and configuration of the premise devices.

The security server of an embodiment creates automations, schedules andnotification rules associated with the security system components.

The security server of an embodiment creates automations, schedules andnotification rules associated with the premise devices.

The security server of an embodiment manages access to current andlogged state data for the security system components.

The security server of an embodiment manages access to current andlogged state data for the premise devices.

The security server of an embodiment manages access to current andlogged state data for couplings among the gateway, the security systemcomponents and the IP devices.

The security server of an embodiment manages communications with thesecurity system components.

The security server of an embodiment manages communications with thepremise devices.

The security server of an embodiment generates and transfersnotifications to remote client devices, the notifications comprisingevent data.

The event data of an embodiment is event data of the security systemcomponents.

The event data of an embodiment is event data of the premise devices.

The security server of an embodiment transmits event data of thesecurity system components and the premise devices to a centralmonitoring station of the security system over the secondarycommunication link.

The security system components of an embodiment include one or more ofsensors, cameras, input/output (I/O) devices, and accessory controllers.

The plurality of premise devices of an embodiment includes one or moreof an Internet Protocol (IP) device, a camera, a touchscreen, a devicecontroller that controls an attached device, and a sensor.

Embodiments described herein include a system comprising a gatewaycoupled to a security system. The gateway and the security system are ata first location. The system of an embodiment comprises a securityserver at a second location different from the first location. Thesecurity server of an embodiment is coupled to the security system andreceives a first signal from the security system. The first signal of anembodiment indicates arming of the security system. A heartbeat signalis initiated in an embodiment that monitors health of the securitysystem. The security server of an embodiment detects a failure of theheartbeat signal and generates a report and sends the report to acentral monitoring station. The report of an embodiment is an electronicreport that indicates failure of the security system.

Embodiments described herein include a system comprising: a gatewaycoupled to a security system, wherein the gateway and the securitysystem are at a first location; and a security server at a secondlocation different from the first location, wherein the security serveris coupled to the security system and receives a first signal from thesecurity system, the first signal indicating arming of the securitysystem, wherein a heartbeat signal is initiated that monitors health ofthe security system, wherein the security server detects a failure ofthe heartbeat signal and generates a report and sends the report to acentral monitoring station, wherein the report is an electronic reportthat indicates failure of the security system.

The heartbeat signal of an embodiment is initiated in response to thefirst signal.

The central monitoring station of an embodiment generates an alarm inresponse to the report.

The security system of an embodiment receives a second signal and sendsdata of the second signal to the security server, the second signalindicating a potential alarm event is pending.

The security server of an embodiment generates a second report and sendsthe second report to the central monitoring station when the detectionof a failure occurs after receipt of the second signal.

The second report of an embodiment is an electronic report thatindicates failure of the security system while the potential alarm eventis pending.

A third signal of an embodiment is received from the security systemand, in response, the heartbeat signal is terminated, the third signalindicating disarming of the security system.

An alarm of an embodiment is generated in response to the second reportwhen the third signal fails to be received within a time period.

The security server of an embodiment initiates the heartbeat signal.

The security system of an embodiment monitors for the heartbeat signal.

The central monitoring station of an embodiment initiates the heartbeatsignal.

The security system of an embodiment monitors for the heartbeat signal.

The security system of an embodiment initiates the heartbeat signal.

The security server of an embodiment monitors for the heartbeat signal.

Embodiments described herein include a system comprising: a gatewaycoupled to a security system, wherein the gateway and the securitysystem are at a first location; and a security server at a secondlocation different from the first location, wherein the security serveris coupled to the security system and receives a first signal from thesecurity system, the first signal indicating initiation of a pendingalarm of the security system, wherein a heartbeat signal is initiatedthat monitors health of the security system, wherein the security serverdetects a failure of the heartbeat signal and generates a report andsends the report to a central monitoring station, wherein the report isan electronic report that indicates failure of the security system.

Embodiments described herein include a system comprising a gatewaycoupled to a security system. The gateway and the security system of anembodiment are at a first location. The system of an embodimentcomprises a security server at a second location different from thefirst location. The security server of an embodiment is coupled to thesecurity system. A heartbeat signal is generated that monitors health ofthe security system. The security server of an embodiment detects afailure of the heartbeat signal and generates a report and sends thereport to a central monitoring station. The report is an electronicreport that indicates failure of the security system.

The security server of an embodiment receives a first signal from thesecurity system, the first signal indicating arming of the securitysystem, wherein the generating of the heartbeat signal is in response tothe first signal.

The security server of an embodiment receives a first signal from thesecurity system, the first signal indicating a pending alarm of thesecurity system, wherein the generating of the heartbeat signal is inresponse to the first signal.

As described above, computer networks suitable for use with theembodiments described herein include local area networks (LAN), widearea networks (WAN), Internet, or other connection services and networkvariations such as the world wide web, the public internet, a privateinternet, a private computer network, a public network, a mobilenetwork, a cellular network, a value-added network, and the like.Computing devices coupled or connected to the network may be anymicroprocessor controlled device that permits access to the network,including terminal devices, such as personal computers, workstations,servers, mini computers, main-frame computers, laptop computers, mobilecomputers, palm top computers, hand held computers, mobile phones, TVset-top boxes, or combinations thereof. The computer network may includeone of more LANs, WANs, Internets, and computers. The computers mayserve as servers, clients, or a combination thereof.

The integrated security system can be a component of a single system,multiple systems, and/or geographically separate systems. The integratedsecurity system can also be a subcomponent or subsystem of a singlesystem, multiple systems, and/or geographically separate systems. Theintegrated security system can be coupled to one or more othercomponents (not shown) of a host system or a system coupled to the hostsystem.

One or more components of the integrated security system and/or acorresponding system or application to which the integrated securitysystem is coupled or connected includes and/or runs under and/or inassociation with a processing system. The processing system includes anycollection of processor-based devices or computing devices operatingtogether, or components of processing systems or devices, as is known inthe art. For example, the processing system can include one or more of aportable computer, portable communication device operating in acommunication network, and/or a network server. The portable computercan be any of a number and/or combination of devices selected from amongpersonal computers, personal digital assistants, portable computingdevices, and portable communication devices, but is not so limited. Theprocessing system can include components within a larger computersystem.

The processing system of an embodiment includes at least one processorand at least one memory device or subsystem. The processing system canalso include or be coupled to at least one database. The term“processor” as generally used herein refers to any logic processingunit, such as one or more central processing units (CPUs), digitalsignal processors (DSPs), application-specific integrated circuits(ASIC), etc. The processor and memory can be monolithically integratedonto a single chip, distributed among a number of chips or components,and/or provided by some combination of algorithms. The methods describedherein can be implemented in one or more of software algorithm(s),programs, firmware, hardware, components, circuitry, in any combination.

The components of any system that includes the integrated securitysystem can be located together or in separate locations. Communicationpaths couple the components and include any medium for communicating ortransferring files among the components. The communication paths includewireless connections, wired connections, and hybrid wireless/wiredconnections. The communication paths also include couplings orconnections to networks including local area networks (LANs),metropolitan area networks (MANs), wide area networks (WANs),proprietary networks, interoffice or backend networks, and the Internet.Furthermore, the communication paths include removable fixed mediumslike floppy disks, hard disk drives, and CD-ROM disks, as well as flashRAM, Universal Serial Bus (USB) connections, RS-232 connections,telephone lines, buses, and electronic mail messages.

Aspects of the integrated security system and corresponding systems andmethods described herein may be implemented as functionality programmedinto any of a variety of circuitry, including programmable logic devices(PLDs), such as field programmable gate arrays (FPGAs), programmablearray logic (PAL) devices, electrically programmable logic and memorydevices and standard cell-based devices, as well as application specificintegrated circuits (ASICs). Some other possibilities for implementingaspects of the integrated security system and corresponding systems andmethods include: microcontrollers with memory (such as electronicallyerasable programmable read only memory (EEPROM)), embeddedmicroprocessors, firmware, software, etc. Furthermore, aspects of theintegrated security system and corresponding systems and methods may beembodied in microprocessors having software-based circuit emulation,discrete logic (sequential and combinatorial), custom devices, fuzzy(neural) logic, quantum devices, and hybrids of any of the above devicetypes. Of course the underlying device technologies may be provided in avariety of component types, e.g., metal-oxide semiconductor field-effecttransistor (MOSFET) technologies like complementary metal-oxidesemiconductor (CMOS), bipolar technologies like emitter-coupled logic(ECL), polymer technologies (e.g., silicon-conjugated polymer andmetal-conjugated polymer-metal structures), mixed analog and digital,etc.

It should be noted that any system, method, and/or other componentsdisclosed herein may be described using computer aided design tools andexpressed (or represented), as data and/or instructions embodied invarious computer-readable media, in terms of their behavioral, registertransfer, logic component, transistor, layout geometries, and/or othercharacteristics. Computer-readable media in which such formatted dataand/or instructions may be embodied include, but are not limited to,non-volatile storage media in various forms (e.g., optical, magnetic orsemiconductor storage media) and carrier waves that may be used totransfer such formatted data and/or instructions through wireless,optical, or wired signaling media or any combination thereof. Examplesof transfers of such formatted data and/or instructions by carrier wavesinclude, but are not limited to, transfers (uploads, downloads, e-mail,etc.) over the Internet and/or other computer networks via one or moredata transfer protocols (e.g., HTTP, FTP, SMTP, etc.). When receivedwithin a computer system via one or more computer-readable media, suchdata and/or instruction-based expressions of the above describedcomponents may be processed by a processing entity (e.g., one or moreprocessors) within the computer system in conjunction with execution ofone or more other computer programs.

Unless the context clearly requires otherwise, throughout thedescription and the claims, the words “comprise,” “comprising,” and thelike are to be construed in an inclusive sense as opposed to anexclusive or exhaustive sense; that is to say, in a sense of “including,but not limited to.” Words using the singular or plural number alsoinclude the plural or singular number respectively. Additionally, thewords “herein,” “hereunder,” “above,” “below,” and words of similarimport, when used in this application, refer to this application as awhole and not to any particular portions of this application. When theword “or” is used in reference to a list of two or more items, that wordcovers all of the following interpretations of the word: any of theitems in the list, all of the items in the list and any combination ofthe items in the list.

The above description of embodiments of the integrated security systemand corresponding systems and methods is not intended to be exhaustiveor to limit the systems and methods to the precise forms disclosed.While specific embodiments of, and examples for, the integrated securitysystem and corresponding systems and methods are described herein forillustrative purposes, various equivalent modifications are possiblewithin the scope of the systems and methods, as those skilled in therelevant art will recognize. The teachings of the integrated securitysystem and corresponding systems and methods provided herein can beapplied to other systems and methods, not only for the systems andmethods described above.

The elements and acts of the various embodiments described above can becombined to provide further embodiments. These and other changes can bemade to the integrated security system and corresponding systems andmethods in light of the above detailed description.

What is claimed is:
 1. A method comprising: receiving, by a securityserver located external to a premises, a first signal of a securitysystem located at the premises; determining that the first signalindicates an alarm event; causing, in response to the determining thatthe first signal indicates the alarm event, transmission of a heartbeatsignal to the security system; determining a failure to receive aresponse to the heartbeat signal; generating, by the security server, anelectronic report indicating the failure to receive the response to theheartbeat signal; and sending the electronic report to one or more of acentral monitoring station or a user computing device, wherein thecentral monitoring station and the user computing device are remote fromthe security server.
 2. The method of claim 1, wherein the alarm eventcomprises an arming of the security system.
 3. The method of claim 1,wherein the alarm event comprises a pending alarm of the securitysystem.
 4. The method of claim 1, further comprising: receiving, by thesecurity server, a second signal indicating a potential alarm event ispending.
 5. The method of claim 4, further comprising: generating, bythe security server, a second electronic report indicating the pendingpotential alarm event; and sending, to the central monitoring station,the second electronic report if the determining the failure to receivethe response to the heartbeat signal occurs after receipt of the secondsignal by the security server.
 6. The method of claim 5, wherein thesecond electronic report indicates failure of the security system whilethe potential alarm event is pending.
 7. The method of claim 6, furthercomprising: receiving, by the security server and from the securitysystem, a third signal; and terminating, in response to the receivingthe third signal, transmission of the heartbeat signal, wherein thethird signal indicates a disarming of the security system.
 8. The methodof claim 7, further comprising: if the third signal is not receivedwithin a time period subsequent to the generating the second electronicreport, generating a third electronic report indicating that the thirdsignal is not received with the time period; and sending, by thesecurity server, the third electronic report to the central monitoringstation.
 9. The method of claim 1, wherein the causing transmission ofthe heartbeat signal comprises sending the heartbeat signal.
 10. Themethod of claim 9, wherein the security server is configured to monitorfor the response to the heartbeat signal.
 11. The method of claim 1,wherein the central monitoring station is configured to send theheartbeat signal.
 12. The method of claim 11, further comprisingmonitoring for the response to the heartbeat signal.
 13. The method ofclaim 1, wherein a gateway device is configured to send the heartbeatsignal.
 14. The method of claim 13, wherein the security server isconfigured to monitor for the response to the heartbeat signal.
 15. Amethod comprising: receiving, by a security server and from a gatewaydevice, a first signal of a security system associated with the gatewaydevice, wherein the security system and the gateway device are locatedat a premises, and wherein the security server is located external tothe premises; determining that the first signal indicates an arming ofthe security system; causing, in response to the determining that thefirst signal indicates the arming of the security system, transmissionof a heartbeat signal to the gateway device; determining a failure toreceive a response to the heartbeat signal; and generating, by thesecurity server, an electronic report indicating the failure to receivethe response to the heartbeat signal.
 16. The method of claim 15,further comprising: receiving, by the security server and from thegateway device, a second signal indicating that a potential alarm eventis pending.
 17. The method of claim 16, further comprising: generating,by the security server, a second electronic report; and sending, by thesecurity server, the second electronic report to a central monitoringstation if the determining the failure to receive the response to theheartbeat signal occurs after the receiving the second signal.
 18. Themethod of claim 17, wherein the second electronic report indicates thefailure to receive the response to the heartbeat signal while thepotential alarm event is pending.
 19. The method of claim 18, furthercomprising: receiving, by the security server and from the securitysystem, a third signal; and terminating, in response to receiving thethird signal, the transmission of the heartbeat signal, wherein thethird signal indicates a disarming of the security system.
 20. Themethod of claim 19, further comprising: if the third signal is notreceived within a time period subsequent to the generating the secondelectronic report, generating a third electronic report indicating thatthe third signal is not received with the time period; and sending, bythe security server, the third electronic report to the centralmonitoring station.
 21. The method of claim 15, wherein the causingtransmission of the heartbeat signal comprises sending the heartbeatsignal.
 22. The method of claim 21, further comprising monitoring forthe response to the heartbeat signal.
 23. The method of claim 15,wherein a central monitoring station is configured to send the heartbeatsignal.
 24. The method of claim 23, wherein the determining a failure toreceive a response to the heartbeat signal comprises monitoring for theresponse to the heartbeat signal.
 25. The method of claim 15, whereinthe security server is configured to send the heartbeat signal.
 26. Themethod of claim 25, wherein the security server is configured to monitorfor the response to the heartbeat signal.
 27. A method comprising:receiving, by a security server and from a gateway device associatedwith a security system, a first signal, wherein the gateway device andthe security system are located at a premises, and wherein the securityserver is located external to the premises; determining that the firstsignal indicates a pending alarm of the security system; causing, inresponse to the determining that the first signal indicates the pendingalarm, transmission of a heartbeat signal to the gateway device;determining a failure to receive a response to the heartbeat signal; andgenerating, by the security server, an electronic report indicating thefailure to receive the response to the heartbeat signal.
 28. The methodof claim 27, further comprising: receiving, by the security server andfrom the gateway device, a second signal; determining that the secondsignal indicates an alarm associated with the pending alarm; and if thedetermining the failure to receive the response to the heartbeat signaloccurs after the receiving the second signal, generating, by thesecurity server, a second electronic report indicating the alarm. 29.The method of claim 27, further comprising: receiving, by the securityserver and from the gateway device, a second signal; determining thatthe second signal indicates a disarming of the security system; andcausing, in response to the receiving the second signal, to terminatetransmission of the heartbeat signal.
 30. A method comprising:receiving, from a gateway device associated with a security system, asignal indicating an event detected by the security system, wherein thegateway device and the security system are located at a premises;causing, in response to the receiving the signal, a transmission of aheartbeat signal to the gateway device; determining, by a securityserver, a failure to receive a response to the heartbeat signal, whereinthe security system is located external to the premises; and generating,by the security server, an electronic report indicating the failure toreceive the response to the heartbeat signal.
 31. The method of claim30, wherein the event comprises an arming of the security system. 32.The method of claim 30, wherein the event comprises a pending alarm ofthe security system.
 33. The method of claim 30, further comprising:receiving, by the security server, a second signal indicating that apotential alarm event is pending; and if the determining the failure toreceive the response to the heartbeat signal occurs after the receivingthe second signal, generating, by the security server, a secondelectronic report indicating the pending potential alarm event.
 34. Asystem comprising: a gateway device in communication with a securitysystem, wherein the gateway device and the security system are locatedat a premises; and a security server in communication with the gatewaydevice, wherein the security server is located external to the premises,and wherein the security server is configured to: receive, from thegateway device and via at least one remote network, a first signalgenerated by the security system, cause, in response to the receivingthe first signal, transmission of a heartbeat signal to the gatewaydevice, determine a failure to receive a response to the heartbeatsignal, and generate, based on determining the failure to receive theresponse to the heartbeat signal, an electronic report indicating thefailure to receive the response to the heartbeat signal.
 35. The systemof claim 34, wherein the first signal indicates an arming of thesecurity system.
 36. The system of claim 34, wherein the first signalindicates a pending alarm of the security system.
 37. The system ofclaim 34, wherein the security server is further configured to: receivea second signal indicating that a potential alarm event is pending. 38.The system of claim 37, wherein the security server is furtherconfigured to: generate a second electronic report indicating that thepotential alarm event is pending; and send, to a central monitoringstation, the second electronic report if the determination of thefailure to receive the response to heartbeat signal occurs after thereceiving the second signal.
 39. The system of claim 38, wherein thesecond electronic report indicates a failure of the security systemwhile the potential alarm event is pending.
 40. The system of claim 39,wherein the security server is further configured to: receive, from thegateway device, a third signal indicating a disarming of the securitysystem, and terminate, in response to the receiving the third signal,the heartbeat signal.
 41. The system of claim 40, wherein the securityserver is further configured to: if the third signal is not receivedwithin a time period subsequent to the generating the second electronicreport, generate a third electronic report indicating that the thirdsignal is not receiving with the time period; and send the thirdelectronic report to the central monitoring station.
 42. The system ofclaim 38, wherein the central monitoring station is configured totransmit the heartbeat signal.
 43. The system of claim 42, wherein thesecurity server is further configured to monitor for the response to theheartbeat signal.
 44. The system of claim 34, wherein the securityserver is further configured to transmit the heartbeat signal.
 45. Thesystem of claim 44, wherein the security server is further configured tomonitor for the response to the heartbeat signal.
 46. The system ofclaim 34, wherein the security system is configured to send theheartbeat signal.
 47. The system of claim 46, wherein the securityserver is further configured to monitor for the response to theheartbeat signal.
 48. The system of claim 34, further comprising: asecurity network comprising: the security system, wherein the securitysystem comprises a plurality of security system components, wherein thesecurity system further comprises a controller in communication with theplurality of security system components, wherein the controller isconfigured to control operation of the security system andinteroperability of the plurality of security system components, andwherein the plurality of security system components and the controllerare located at the premises, a plurality of premises devices located atthe premises, and the gateway device, wherein the gateway device isconfigured to electronically integrate data of the controller and one ormore of the plurality of security system components, wherein the gatewaydevice is in communication with the plurality of premises devices,wherein the gateway device is configured to control an exchange of databetween the plurality of premises devices and the plurality of securitysystem components, and wherein the security server is in communicationwith the security network via the gateway device.
 49. The system ofclaim 48, further comprising: a touchscreen device comprising thegateway device.
 50. The system of claim 49, wherein the touchscreendevice comprises an operating system of the security system, wherein theoperating system is configured to control, at least in part, operationof the security system.
 51. The system of claim 50, wherein thetouchscreen device is configured to dynamically update and replace theoperating system of the security system using at least one file receivedvia the at least one remote network.
 52. The system of claim 50, whereinthe touchscreen device is in communication with a subnetwork at thepremises, wherein the subnetwork comprises the plurality of premisesdevices and is independent from a portion of the security networkexclusive from the subnetwork.
 53. The system of claim 52, wherein thetouchscreen device is configured to automatically discover and integratethe plurality of premises devices into the security network, wherein thegateway device is configured to separately control communicationsbetween the plurality of premises devices and the plurality of securitysystem components.
 54. The system of claim 52, wherein the touchscreendevice is configured to generate the subnetwork.
 55. The system of claim52, wherein the touchscreen device is configured to control an exchangeof data between a first component of the security network and a secondcomponent of one of the subnetwork and the at least one remote network.56. The system of claim 48, wherein the security server is configured tostore and maintain objects corresponding to at least one of: one or moreof the plurality of security system components, or one or more of theplurality of premises devices.
 57. The system of claim 48, wherein thegateway device is learned into the security system.
 58. The system ofclaim 57, wherein the gateway device is a control device for controllingthe security system.
 59. The system of claim 48, wherein the gatewaydevice is configured to discover existence of the plurality of securitysystem components, learn capabilities of the plurality of securitysystem components, and store, at the gateway device, information of theplurality of security system components.
 60. The system of claim 48,wherein the gateway device is learned into the security system, whereinthe gateway device is configured to discover existence of the pluralityof security system components, learn capabilities of the plurality ofsecurity system components, and store, at the gateway device,information of the plurality of security system components.
 61. Thesystem of claim 60, wherein the information of the plurality of securitysystem components is stored at the gateway device.
 62. The system ofclaim 60, wherein the information of the plurality of security systemcomponents is stored at the security server.
 63. The system of claim 60,wherein the information of the plurality of security system componentsis stored at the gateway device and the security server.
 64. The systemof claim 48, wherein the gateway device is configured to monitor datatraffic of the security system, wherein the data traffic comprisessensor updates, state changes and supervisory signals, wherein the datatraffic further comprises data flowing to and from the plurality ofsecurity system components, and wherein the gateway device is configuredto maintain a current state of the premises using the data traffic ofthe security system.
 65. The system of claim 64, wherein the gatewaydevice is configured to send information representing the data trafficto the security server.
 66. The system of claim 48, further comprising:a portal in communication with the gateway device, wherein the portal isconfigured to provide access to the communications and functions of thesecurity network via remote client devices.
 67. The system of claim 66,further comprising: an interface in communication with the securitynetwork, wherein the interface is configured to allow control of thefunctions of the security network from the remote client devices,wherein the remote client devices comprise one or more of personalcomputers, personal digital assistants, cellular telephones, or mobilecomputing devices.
 68. The system of claim 48, wherein the gatewaydevice is configured to automatically discover the plurality of securitysystem components.
 69. The system of claim 68, wherein the gatewaydevice is configured to receive, from the security server, protocols ofthe security system, wherein the protocols are usable by the gatewaydevice to discover the plurality of security system components.
 70. Thesystem of claim 48, wherein the gateway device is configured toautomatically establish communication with the plurality of securitysystem components.
 71. The system of claim 48, wherein the gatewaydevice comprises a connection management component, and wherein theconnection management component is configured to automatically establisha communication with the security system.
 72. The system of claim 71,wherein the connection management component is configured toautomatically discover the plurality of premises devices, and whereinthe gateway device is configured to automatically install the pluralityof premises devices in the security network.
 73. The system of claim 71,wherein the connection management component is configured toautomatically configure the plurality of premises devices for operationin the security network.
 74. The system of claim 48, wherein the gatewaydevice comprises a rules component that is configured to manage rules ofinteraction between the gateway device, the plurality of security systemcomponents, and the plurality of premises devices.
 75. The system ofclaim 48, wherein the gateway device comprises a device connectcomponent that comprises definitions of the plurality of security systemcomponents and the plurality of premises devices.
 76. The system ofclaim 48, wherein the gateway device is connected to a premises localarea network, and wherein the premises local area network is incommunication with a wide area network via at least one of a premisesrouter or a premises firewall.
 77. The system of claim 48, wherein thegateway device is in communication with a premises local area networkvia at least one of a premises router or a premises firewall, andwherein the gateway device is in communication with a wide area network.78. The system of claim 48, wherein the gateway device is incommunication with the plurality of premises devices via wirelesscommunication.
 79. The system of claim 48, wherein the gateway device isin communication with the security server via the internet.
 80. Thesystem of claim 48, wherein the gateway device is in communication witha central monitoring station corresponding to the security system,wherein the central monitoring station is located external to thepremises and at a location different from a location of the securityserver.
 81. The system of claim 48, wherein the security system is incommunication with a central monitoring station via a primarycommunication link, wherein the gateway device is in communication withthe central monitoring station via a secondary communication link thatis different than the primary communication link.
 82. The system ofclaim 81, wherein the gateway device is configured to send, to thecentral monitoring station and via the secondary communication link,event data of at least one of the plurality of security systemcomponents or the plurality of premises devices.
 83. The system of claim82, wherein the event data comprises: changes in device states of atleast one of the plurality of security system components or theplurality of premises devices, data of at least one of the plurality ofsecurity system components or the plurality of premises devices, anddata received by at least one of the plurality of security systemcomponents or the plurality of premises devices.
 84. The system of claim81, wherein the gateway device is configured to send event data of thesecurity system to the central monitoring station over the secondarycommunication link if the primary communication link is unavailable. 85.The system of claim 81, wherein the secondary communication linkcomprises a broadband communication link.
 86. The system of claim 81,wherein the secondary communication link comprises a General PacketRadio Service (GPRS) communication link.
 87. The system of claim 81,wherein the gateway device is configured to send, to remote clientdevices and via the secondary communication link, messages comprisingevent data of the plurality of security system components and theplurality of premises devices.
 88. The system of claim 87, wherein theevent data comprises: changes in device states of at least one of theplurality of security system components or the plurality of premisesdevices, data of at least one of the plurality of security systemcomponents or the plurality of premises devices, and data received by atleast one of the plurality of security system components or theplurality of premises devices.
 89. The system of claim 48, wherein thesecurity server is configured to create, modify, and terminate usersassociated with to the security system.
 90. The system of claim 48,wherein the security server is configured to create, modify, andterminate communication links between the gateway device and theplurality of security system components.
 91. The system of claim 48,wherein the security server is configured to create, modify, andterminate communication links between the gateway device and theplurality of premises devices.
 92. The system of claim 48, wherein thesecurity server is configured to perform creation, modification,deletion, and configuration of the plurality of security systemcomponents.
 93. The system of claim 48, wherein the security server isconfigured to perform creation, modification, deletion, andconfiguration of the plurality of premises devices.
 94. The system ofclaim 48, wherein the security server is configured to createautomations, schedules, and notification rules associated with theplurality of security system components.
 95. The system of claim 48,wherein the security server is configured to create automations,schedules, and notification rules associated with the plurality ofpremises devices.
 96. The system of claim 48, wherein the securityserver is configured to manage access to current and logged state datafor the plurality of security system components.
 97. The system of claim48, wherein the security server is configured to manage access tocurrent and logged state data for the plurality of premises devices. 98.The system of claim 48, wherein the security server is configured tomanage access to current and logged state data for communications linksamong the gateway device, the plurality of security system components,and the plurality of premises devices.
 99. The system of claim 48,wherein the security server is configured to manage communications withthe plurality of security system components.
 100. The system of claim48, wherein the security server is configured to manage communicationswith the plurality of premises devices.
 101. The system of claim 48,wherein the security server is configured to generate and transfernotifications to remote client devices, wherein the notificationscomprise event data.
 102. The system of claim 101, wherein the eventdata comprises event data of the plurality of security systemcomponents.
 103. The system of claim 101, wherein the event datacomprises event data of the plurality of premises devices.
 104. Thesystem of claim 48, wherein the security server is further configured tosend, to a central monitoring station associated with the securitysystem, event data of the plurality of security system components andthe plurality of premises devices.
 105. The system of claim 48, whereinthe plurality of security system components comprise one or more of asensor, a camera, an input/output (I/O) device, or an accessorycontroller.
 106. The system of claim 48, wherein the plurality ofpremises devices comprise one or more of an Internet Protocol (IP)device, a camera, a touchscreen device, a device controller thatcontrols an attached device, or a sensor.
 107. A system comprising: agateway device in communication with a security system, wherein thegateway device and the security system are located at a premises; and asecurity server located external to the premises, wherein the securityserver is in communication with the gateway device, and wherein thesecurity server is configured to: receive, from the gateway device, afirst signal generated by the security system, determine that the firstsignal represents an arming of the security system, cause, in responseto the determining that the first signal represents an arming of thesecurity system, transmission of a heartbeat signal to the gatewaydevice, determine a failure to receive a response to the heartbeatsignal, and send an electronic report to a central monitoring station,wherein the electronic report indicates failure to receive the responseto the heartbeat signal.
 108. The system of claim 107, wherein thesecurity server is further configured to: receive, from the gatewaydevice, a second signal indicating that a potential alarm event ispending.
 109. The system of claim 108, wherein the security server isfurther configured to: generate a second electronic report indicatingthat the potential alarm event is pending, and send the secondelectronic report to the central monitoring station if the determiningthe failure to receive the response to the heartbeat signal occurs afterthe receiving the second signal.
 110. The system of claim 109, whereinthe second electronic report indicates the failure to receive theresponse to the heartbeat signal while the potential alarm event ispending.
 111. The system of claim 110, wherein the security server isfurther configured to: receive, from the gateway device, a third signalindicating a disarming of the security system, and terminate, inresponse to the receiving the third signal, transmission of theheartbeat signal.
 112. The system of claim 107, wherein the securityserver is further configured to send the heartbeat signal.
 113. Thesystem of claim 112, wherein the security server is further configuredto monitor for the response to the heartbeat signal.
 114. The system ofclaim 107, wherein the central monitoring station is configured to sendthe heartbeat signal.
 115. The system of claim 114, wherein the securityserver is further configured to monitor for the response to theheartbeat signal.
 116. The system of claim 107, wherein the securitysystem generates the heartbeat signal.
 117. The system of claim 116,wherein the security server is further configured to monitor for theheartbeat signal.
 118. A system comprising: a gateway device incommunication with a security system, wherein the gateway device and thesecurity system are located at a premises; and a security server locatedexternal to the premises, wherein the security server is incommunication with the gateway device, and wherein the security serveris configured to: receive, from the gateway device, a first signalgenerated by the security system, determine that the first signalrepresents an initiation of a pending alarm of the security system,cause, in response to the determining that the first signal representsan initiation of the pending alarm of the security system, transmissionof a heartbeat signal to the gateway device, determine a failure toreceive a response to the heartbeat signal, and generate, based on thefailure to receive the response to the heartbeat signal, an electronicreport indicating the failure to receive the response to the heartbeatsignal.
 119. The system of claim 118, wherein the security server isfurther configured to: receive, from the gateway device, a second signalgenerated by the security system, determine that the second signalrepresents an alarm associated with the pending alarm, and if thedetermining the failure to receive the response to the heartbeat signaloccurs after the receiving the second signal, generate a secondelectronic report indicating the alarm.
 120. A system comprising: asecurity system located at a premises; and a security server locatedexternal to the premises and in communication with the security system,wherein the security server is configured to: receive, from the securitysystem, a first signal generated by the security system, cause, inresponse to receiving the first signal, transmission of a heartbeatsignal to the security system, determine a failure to receive a responseto the heartbeat signal, and send, to a central monitoring station, anelectronic report indicating the failure to receive the response to theheartbeat signal.
 121. The system of claim 120, wherein the first signalindicates an arming of the security system.
 122. The system of claim120, wherein the first signal indicates a pending alarm of the securitysystem.
 123. The system of claim 120, wherein the security server isfurther configured to: receive, from the security system, a secondsignal indicating that a potential alarm event is pending, and if thedetermining the failure to receive the response to the heartbeat signaloccurs after the receiving the second signal, generate a secondelectronic report indicating the pending potential alarm event.